Customer Service Officer - Islandwide, SG

Roles & Responsibilities

Job Descriptions :

• Report directly to Branch Manager
• Follow up on customer request, appointment, enquires, call, complaints and confirmation promptly
• To make cold call and any new leads call provided by the company
• Re-confirm customer’s appointment a day before their treatment
• To follow-up service call to customer after treatment (three days)
• Responsible to deliver and provide Quality Services
• Daily data entry for customers, staff and print report for compilation
• To ensure the cleanliness standards at reception area
• Issuing of invoices and service rendering
• Generation of daily reports
• Assist in general administrative duties
• Preparing and issue of relevant documents, printing and filing as well as inventory control
• Perform any other ad-hoc duties and other matters as assigned by the Company

Job Requirements :

Part-Time positions are available at $15 / hour - $18 / hour

Tell employers what skills you have

Microsoft Office

Microsoft Excel

Interpersonal Skills

Treatment

Job Descriptions

Administration

Data Entry

Good Communication Skills

Freight

Rendering

Administrative Support

Team Player

Microsoft Word

Customer Service

Shipping

Customer Service Experience