Technical Team Leader / Security Systems (S-C)

Roles & Responsibilities

Summary

Successful candidate will be leading a team of 8-12 technical team members, overseeing maintenance and troubleshooting of Security Systems at clients' sites.

Responsibilities

• Oversee the whole process of service cum maintenance workflow
• Front line contact with client representatives on all service / maintenance related issues
• Lead a team of technical service team members
• Prepare service scope and develop service plans, define resource loading, skill requirements, tracking milestones and metrics
• Determine new, creative ways to employ teams on service deliveries and distribute responsibilities
• Manage day-to-day client interactions and expectations for optimal results
• Continually seek and capitalize upon opportunities to increase customer satisfaction and deepen client relationships
• Possess a knowledge base of each client's business, organization and objectives
• Be responsible for operationally managing multiple aspects of the team.
• Ensure smooth progress and timely delivery and completion of maintenance commitments to clients
• Perform a wide variety of technical and non-technical tasks

Requirements

Other info

(Interested candidates, pls apply with resume in MS Word format)

You may email to sylvia@recruitspecialists.com.sg

EA License No : 17C8809

EA Reg No : R1108561

Tell employers what skills you have

Troubleshooting

security systems

Access Control

security system

CCTV

Security Management

Adaptability

Intrusion Detection

Team Leader

Team Player