Service Crew

Roles & Responsibilities

ob Summary

The Service Crew is responsible for providing excellent customer service, maintaining cleanliness and hygiene standards, and ensuring smooth day-to-day operations of the outlet. The role involves serving customers efficiently and ensuring a pleasant dining experience.

Key Responsibilities

• Greet customers warmly and assist them in placing orders.
• Take and process food and beverage orders accurately.
• Prepare and serve food / drinks according to company standards.
• Handle cash and operate POS systems when required.
• Maintain cleanliness and hygiene in the dining area, counter, and kitchen.
• Ensure all equipment and utensils are clean and in good working condition.
• Follow all food safety and hygiene standards (SFA / NEA requirements).
• Replenish stock, condiments, and supplies as needed.
• Assist in opening and closing duties of the outlet.
• Provide excellent customer service and handle customer feedback professionally.
• Perform other duties assigned by the supervisor or manager.

Requirements

Tell employers what skills you have

Customer Service Oriented

Ingredients

Food Safety

Cooking

Housekeeping

Interpersonal Skills

Inventory

Sanitation

Compass

Physically Fit

Cashiering

Team Player

Customer Service

Teamwork Skills

Japanese

Customer Service Experience