IT Support (hardware, software, and networking)

MTC CONSULTING PTE. LTD.Islandwide, SG

9 days ago

Job description

Roles & Responsibilities

Basic up to $4,200
Labrador Park MRT
FMCG / Electronics Industry

RESPONSIBILITIES

Provide pre-sales support / consultation, responding to customer support requests and queries in a timely and accurate manner

Diagnosing and troubleshooting software and hardware problems, and applying the best solutions to resolve technical issues

Providing technical assistance for queries and issues related to computer systems, software, and hardware

Creating technical documentation and manuals to assist other team members and users

Support on new product certifications and renewals

Provide support on company’s Warranty Entitlement and Claim system

REQUIREMENTS

Bachelor’s degree in Computer Science, I.T., engineering or equivalent

Min. 3 years hands on experience.

Proficiency in diagnosing hardware, software, and networking issues.

Gladys Chang Si Min | Reg No. : R22107887

Tell employers what skills you have

Technical Documentation

Troubleshooting

Technical Assistance

Hardware

Customer Support

FMCG

Presales

Networking

Warranty

Electronics

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It Support • Islandwide, SG

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