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Operations Executive - D13 Macpherson, Braddell, SG

Operations Executive - D13 Macpherson, Braddell, SG

FIRSTCOM ACADEMY PTE. LTD.D13 Macpherson, Braddell, SG
5 days ago
Job description

Roles & Responsibilities

Join Our Growing Team at FirstCom Academy as an Operations Executive!

Are you passionate about operational excellence and ready to make a significant impact in a dynamic educational environment? FirstCom Academy is expanding, and we're looking for a dedicated Operations Executive to join our team.

As an Operations Executive, you will play a crucial role in streamlining our processes, ensuring the smooth functioning of our training centers, and enhancing the overall customer experience. This expanded role offers a unique opportunity to shape the operational framework of a rapidly growing company, contributing directly to our mission of delivering top-notch training and development programs.

Benefits & Location :

  • Working Location : 158 Kallang Way, #03-05 (Singapore, 349245)
  • Working Hours : Monday - Friday (9 : 00am - 6 : 00pm)
  • Salary Range : $3,000.00 - $4,000.00
  • Position Type : Full-Time Permanent Position (Basic + Performance Bonuses + ALs + Medical and Dental Benefits)

Job Responsibilities :

  • Oversee the daily operation of opening and closing of classes, point of contact to liaise between internal and external stakeholders such as vendors (bus, catering, aircon etc)
  • Upkeep of facilities, handling purchases relating to operations (food, course booklets, stationery etc)
  • Contribute to the team effort by performing other job-related duties as required.
  • Analyse purchasing data to optimize procurement processes and reduce costs.
  • Utilize data to track facility usage and identify areas for improvement.
  • Present findings and recommendations to stakeholders in a clear and concise manner.
  • Work with various departments to understand their data needs and provide analytical support.
  • Use data visualization tools (e.g., Tableau, Power BI) to make complex data more accessible and understandable.
  • Create comprehensive reports and dashboards to present data insights to management.
  • Gather data from various sources, including databases, spreadsheets, and other data repositories.
  • Utilise statistical techniques and software tools to analyze large datasets.
  • Develop predictive models and algorithms to forecast business outcomes.
  • Job Requirements :

  • Candidate must possess at least "O" Level or equivalent.
  • Minimum 1 year of relevant experience in an Administrative, Operations or Customer Service role
  • Good follow up and coordination skills
  • Proficient with Microsoft Office
  • Tell employers what skills you have

    Tableau

    Streamlining

    Microsoft Office

    Microsoft Excel

    Operational Excellence

    Customer Experience

    Interpersonal Skills

    Inventory

    Purchasing

    Procurement

    Spreadsheets

    Customer Service

    Power BI

    Catering

    Databases

    Data Visualization

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    Executive Macpherson • D13 Macpherson, Braddell, SG

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