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Admin Assistant - Pasir Ris - Islandwide, SG

Admin Assistant - Pasir Ris - Islandwide, SG

GAIN EMPLOYMENT SERVICES PTE. LTD.Islandwide, SG
5 days ago
Job description

Roles & Responsibilities

Contract Period : From 1 Dec 2025 to 31 Dec 2026 with an option to extend the Contract for a further period of 1 year.

Working hours :

  • Mondays to Fridays : 9 : 15am to 6 : 15pm, inclusive of 30min lunch break
  • Service not required on Saturdays, Sundays and gazetted public holidays

Scope of Services :

1. Communications Support :

  • Answering and patching phone calls at the front counter in school General Office
  • Ensuring timely and professional responses to all inquiries
  • Manage and route school email timely and accurately
  • 2. Visitor Management :

  • Attend to walk-in customers (parents, students, teachers and delivery personnel etc)
  • 3. Administrative Support :

  • Assist in day-to-day operations of general office duties including mailroom support and distribution
  • Simple data record of received items, lost & found items, loan of uniform etc
  • Filing, laminating of documents, coordinating courier services, and maintaining databases and records
  • Ongoing managing, updating, supporting, and maintenance of SAT intranet portal
  • 4. Office Presentation :

  • Ensure the reception area is clean, tidy, presentable, and stocked with necessary supplies required for both staffs and visitors
  • 5. Customer Service :

  • Serve as the first and primary point of contact for all visitors to reception, addressing their needs and resolving issues as they arise in a calm and efficient manner.
  • 6. Functional Tasks :

  • Serve as school’s designated goods receipt officer
  • Help coordinate, schedule, deconflict and manage appointments, calendar, and room scheduling to ensure smooth operations and utilization
  • Ensure inventory accuracy, serviceability, availability at all times.
  • 7. Other Tasks :

  • Support and handle ad-hoc duties & tasks assigned by School Leaders, Administration Manager, and Operations Manager when needed.
  • Qualification :

  • Minimally ‘N’ Level with passes in both English and Mathematics. Preferably Higher Nitec / Diploma in Business / Management / Hospitality or its equivalent.
  • Experience :

  • Minimum of 1 year of relevant experience as a receptionist and / or customer service agent
  • Preferably candidates with experience working with youths and parents in an education institution setting.
  • Essential Skills :

  • Administrative & office management skills
  • Communications skills
  • Computer & devices proficiency skills
  • Customer service skills
  • Mailroom support and distribution skills
  • Organizational skills
  • Professional and inclusive skills
  • Time management skills
  • Candidate Profile :

  • Ability to handle and support simple first-aid
  • Ability to handle diverse individuals calmly and tactfully
  • Confident in handling and dealing with any walk-in visitors
  • Good communication and interpersonal skills
  • Rational, pragmatic, logical, steadfast skills
  • Ability to react quickly, understand situations, think outside of box, deescalate quickly, calmly and effectively
  • Patience, caring, cheerful and good telephone etiquette
  • Tell employers what skills you have

    Customer Service Skills

    Management Skills

    Microsoft Excel

    Interpersonal Skills

    Inventory

    Mathematics

    Office Management

    Administration

    Mailroom

    Data Entry

    Administrative Support

    Customer Service

    Scheduling

    Hospitality

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    Admin Assistant Islandwide Sg • Islandwide, SG

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