Roles & Responsibilities
Responsibilities
- Welcome guests warmly and ensure a seamless arrival and seating experience.
- Manage reservations, walk-ins, and table allocations to optimize guest flow and dining comfort.
- Build rapport with regular guests and VIPs, remembering preferences and addressing them by name for a personalized touch.
- Assist in handling special requests or arrangements to enhance the dining experience.
- Work closely with service and kitchen teams to ensure smooth communication and timely service.
- Maintain cleanliness and presentation of the reception and waiting areas.
Requirements
At least 1 year of experience in a front-of-house or customer service role, preferably in hospitality or F&B.Strong interpersonal and communication skills with a guest-first mindset.Organized, proactive, and able to manage reservations and busy periods effectively.Positive, professional, and confident in engaging with a diverse range of guests.Tyson Jay Management Pte Ltd | EA License No. : 24C2479
Ivan Lim | EA Personnel No. : R1109856
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