Operation Manager

Roles & Responsibilities

Job Description

1. Operational Leadership & Strategy

• Develop and implement operational strategies aligned with the company’s goals.
• Streamline workflows, policies, and procedures to improve efficiency.
• Monitor KPIs and operational performance, recommending improvements.

2. Project & Client Delivery Management

3. Process Improvement & Compliance

4. Team Management & Development

5. Financial & Resource Optimization

6. Business Growth Support

Requirements :

1. Bachelor's / Master in Business Administration, Operations Management or related field.

2. 8 year in operations, preferable in consulting / professional services.

3. Proven track record in process improvement and team leadership.

4. Strong analytical, problem-solving and decision-making abilities.

5. Excellent communication and stakeholder management.

6. Profeciency in project management tools (e.g. Ms Project, Asana, Trello).

7. Knowledge of Lean, Six Sigma, or Agile methodologies is a plus.

Tell employers what skills you have

Leadership

Microsoft Office

Microsoft Excel

Written English

Interpersonal Skills

Inventory

Operations Management

Administration

Strategy

Compliance

Project Management

Market Intelligence

Communication Skills

Budgeting

Customer Service

Staff Management