manager - D09 Cairnhill, Orchard, River Valley, SG

Roles & Responsibilities

• Oversee daily operations of the beauty salon or spa to ensure smooth functioning.
• Manage and supervise beauty staff, including hiring, training, scheduling, and performance evaluation.
• Maintain high standards of customer service to ensure client satisfaction and loyalty.
• Handle client inquiries, resolve complaints, and provide personalized beauty consultations.
• Develop and implement marketing strategies to attract new clients and retain existing ones.
• Manage appointment scheduling and ensure timely service delivery.
• Monitor inventory levels, order supplies, and manage product stock to ensure availability of quality products.
• Control budgets, track sales, and work towards achieving financial targets.
• Stay updated on industry trends, new techniques, and beauty products to keep the salon competitive.
• Collaborate with vendors and attend industry events for product and service improvements.
• Ensure compliance with health, safety, and sanitation standards.
• Promote a positive work environment to motivate staff and enhance team productivity.
• Prepare reports on sales, operations, and customer feedback for management review.

Tell employers what skills you have

Budgets

Leadership

Microsoft Excel

Interpersonal Skills

Inventory

Spa

Sanitation

Strategy

Compliance

Project Management

Sales Operations

Team Player

Customer Service

Scheduling

Appointment Scheduling

Service Delivery