SUPERVISOR

Roles & Responsibilities

• Ensuring the smooth daily operation of the restaurant
• Ensure customers have a pleasant and memorable dining experience
• Constantly obtain customer feedback during operations to ensure satisfaction
• Monitor setup, maintenance, cleanliness and safety of dining areas
• Perform duties like ordering, serving, clearing and setting of tables
• Promote sales and be familiar with promotions and menu
• Attend to customer complaints (if any)
• To handle cashiering duties
• Assist to upsell promotions
• Constantly motivate & cultivate a team spirit in the restaurant
• Maintains utmost service standards and discipline / grooming among the service staff
• Adhere to company’s standard operating procedures
• Required to act as Manager on Duty in absence of the Managers

Tell employers what skills you have

Negotiation

Leadership

Ingredients

Construction

Quality Control

Housekeeping

Inventory

Team Spirit

Sanitation

Compliance

Cashiering

Customer Satisfaction

Customer Service

Scheduling

Timekeeping

Ability To Learn