IT Application Support Engineer (Fixed Night Shift) (Upto 4k) - PERSOLKELLY SINGAPORE PTE. LTD.

Roles & Responsibilities

Shift Timing : 7 : 00 PM to 7 : 00 AM (Thursday to Saturday, Alternate Wednesdays)

Role Overview

This role provides application-level support in a manufacturing environment, with requirement of night shift operations . The ideal candidate will have experience in IT helpdesk support , MES system troubleshooting , and basic SQL / database querying .

Key Responsibilities

• Provide full IT helpdesk and end-user support during shift hours; remote assistance may be required.
• Monitor and respond to issues via Ingrasys ticketing system related to SFC / WMS and other manufacturing systems, following SOPs.
• Extract system transaction data using basic SQL queries .
• Monitor network / server health and support production / tester networks; escalate issues as needed.
• Conduct internal IT audits and training to ensure compliance with factory IT policies.
• Coordinate onboarding / offboarding processes.
• Handle IT asset procurement, installation, configuration, license renewals, and account management.
• Maintain internal knowledge base and assist in root cause analysis for recurring issues.
• Troubleshoot system / application faults and resolve hardware / software problems.

Requirements

Interested candidate who wish to apply for the advertised position, please click on “Apply Now”.

We regret that only shortlisted candidates will be notified.

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Tell employers what skills you have

Information Security

MDM Zinc

Service Orientation

Preventive Maintenance

Windows Networking

Troubleshooting

Ability To Work Independently

Documentation Skills

Administration

Problem Identification

Microsoft Dynamics 365

IT Operations

WMS Implementations

Compliance

TCP / IP, communications protocol

TCP

Warehouse Management System (Wms) Administration

ITIL

Customer Service

Technical Support