Customer Service Executive (5 days / FreightForwarding)

Handle customer and agent enquiries,

complaints, and follow-ups.

Negotiate with

carriers and manage bookings.

Monitor sailing

schedules and track cargo status.

Coordinate

trucking and cargo stuffing operations.

Prepare shipping documents for export and import,

including FCL, LCL, cross-trade, and air freight.

Assist with bill of lading (BL), certificates of origin

(COO), cargo insurance, PM4, SI, MSDS, and other cargo-related

documentation.

Coordinate and track shipments

with carriers and clients.

Facilitate customs

clearance and obtain permits when required.

Issue pre-alert shipping documents and invoices to

customers.

Liaise with the accounts department

for carrier payments.

Verify vendor invoices

against job numbers for accurate processing.

• Report and escalate cargo-related issues.

Support sales and operational activities as

needed.

Assist in job closure and billing

processes when required.

Perform general

administrative and ad-hoc duties as assigned by the

supervisor.

We regret only

shortlisted candidates will be contacted. All applications will be

handled confidentially. By submitting your application, you agree

to the collection, use, retention, and disclosure of your personal

information to prospective employers.

Wecruit

Pte Ltd

EA License No. 20C0270