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Customer Service Officer - Chinatown Point - Islandwide, SG

Customer Service Officer - Chinatown Point - Islandwide, SG

PERENNIAL (SINGAPORE) RETAIL MANAGEMENT PTE. LTD.Islandwide, SG
22 days ago
Job description

Roles & Responsibilities

Responsibilities :

  • Provide excellent customer service to shoppers and visitors
  • Attend to queries and feedback from shoppers and tenants
  • Assist in customer loyalty programmes and redemption of reward programmes
  • Play an active role during promotions and marketing campaigns
  • Any other duties as assign by the Centre Management Office.

Requirements :

  • Minimum GCE ‘O’ Levels or equivalent with 1 year experience in retail or hospitality industry in a customer service role
  • Open to candidates with no experience
  • Familiar with MS Office- Word and Excel
  • Possess excellent communication and interpersonal skills
  • Pleasant personality and service oriented
  • Able to work 6 days work week on rotating shifts (including Sat, Sun and Public Holidays)
  • Tell employers what skills you have

    Microsoft Excel

    Concierge Services

    Interpersonal Skills

    Customer Loyalty

    Hospitality Industry

    Marketing

    Data Entry

    MS Office

    Good Communication Skills

    Communication Skills

    Excel

    Team Player

    Customer Service

    Hospitality

    Customer Service Experience

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    Customer Service Officer • Islandwide, SG

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