This job offer is not available in your country.
Operations Executive - PRIMUSTECH PTE. LTD.
PRIMUSTECH PTE. LTD.D14 Geylang, Eunos, SG8 days ago
Job descriptionManages incident lifecycle : detection, triage, troubleshooting, RCA, postmortem, and communication. Tracks recurring issues and coordinate long-term fixes with dev / SRE. Owns the incident management playbook and escalation matrix. Respond and manage incident tickets and escalation. Monitor the platform operation and alerts in the Operation Control Centre. Analyses alerts and thresholds for false positives / negatives. Monitors incoming and outgoing data streams. Detect and resolve issues with missing, incorrect, abnormal or corrupt data. Escalate to data engineering, support, and customer success. Manages third-party tools / services for their payment, subscription, contracts (e.g., cloud hosting, carbon reporting services, EMS and etc). Tracks SLAs, support requests, and escalations to partners and vendors. Maintains SOPs, runbooks, escalation guides, and platform operation documentation. Act as the primary liaison between Implementation team and Operations teams during project handover phases. Ensure all required documentation, for example, technical specifications, configuration details, onboarding checklists, and support materials etc are complete and properly transferred. Validate operational readiness before transition, including system access, monitoring setup, and escalation protocols. Coordinate timelines and responsibilities to ensure a seamless transition from project delivery to ongoing support. Maintain a standardized handover checklist and continuously improve the transition process based on feedback and lessons learned. Assess customer environment, data types, connection and etc. Perform configuration and settings to onboard customer into the data platform and relevant partner services. Deliver onboarding training to customers, covering platform navigation, key features, workflows, and support and maintenance to ensure confident usage and adoption. Conduct customer knowledge assessment (CKA).
Roles & Responsibilities
1. Platform Operations
- Oversees platform performance, incident management, vendor coordination, and cross-functional workflows.
- Aligns operations with product, engineering, and customer success teams.
- Monitors system health, uptime, and performance (APM tools, dashboards, logs, alerts).
- Coordinates production releases to ensure proper deployment, rollback, and version tracking.
- Works with DevOps / Dev to align release schedules with SLAs and change controls.
- Leverage technology to automate workflow or processes to streamline operations, reduce manual effort and improve overall efficiency.
- Tracks change impact and rollback readiness.
2. Incident Support Management
3. Monitoring & Alerting
4. Vendor & Partner Management
5. Documentation & Knowledgebase
6. Handover and Transition Management
7. Onboarding
Tell employers what skills you have
Troubleshooting
Microsoft Office
Microsoft Excel
EMS
Interpersonal Skills
Inventory
Customer Success
Product Engineering
Transition Management
Vendor Coordination
Data Engineering
Engineering Support
Partner Management
Customer Service
Project Delivery
Incident Management
Create a job alert for this search
Operation Executive • D14 Geylang, Eunos, SG
Related jobs
%20PTE.%20LTD.)
%20PTE.%20LTD.)
- Promoted
eCommerce Operations Executive - PARENT PURPOSE PTE. LTD.
PARENT PURPOSE PTE. LTD.D14 Geylang, Eunos, SG Based in Singapore, we are a contemporary distributor of modern, sustainable parenting goods for babies, children & parents.
With a deeply collaborative approach, we work with brand owners to br...Show moreLast updated: 18 days ago
- Promoted
Operations Executive (Tanker) - DIRECT SEARCH ASIA PTE. LTD.
DIRECT SEARCH ASIA PTE. LTD.D13 Macpherson, Braddell, SG Oversee daily operational activities, including coordination with terminals and counterparties for pre-fixture clearance.
Prepare and issue voyage instructions as well as loading and discharging gui...Show moreLast updated: 8 days ago
- Promoted
Operations Executive (Up to $3000) #NKA - RECRUIT EXPRESS PTE LTD
RECRUIT EXPRESS PTE LTDIslandwide, SG Up to $3000 basic + up to $150 incentives monthly.Primary escalation point for client on account service delivery issues.
Manage small teams of junior staffs to meet clients’ SLAs and KPIs based on ...Show moreLast updated: 3 days ago
- Promoted
Tech Support and Operations Executive - RENTALWORKS (SG) PTE. LTD.
RENTALWORKS (SG) PTE. LTD.D14 Geylang, Eunos, SG At Rentalworks, our goal is to ensure a Sustainable Technology Lifecycle Management environment.We pride in our culture of being nimble, agile and always pushing the boundaries.Our team have assist...Show moreLast updated: 8 days ago
- Promoted
Operations Executive - FIRSTCOM ACADEMY PTE. LTD.
FIRSTCOM ACADEMY PTE. LTD.D13 Macpherson, Braddell, SG Join Our Growing Team at FirstCom Academy as an Operations Executive!.Are you passionate about operational excellence and ready to make a significant impact in a dynamic educational environment? Fi...Show moreLast updated: 5 days ago
- Promoted
Operation Executive - LUKIS PTE. LTD.
LUKIS PTE. LTD.Islandwide, SG At Lukis, we partner with leading companies to deliver dependable and high-quality facilities management solutions.From office cleaning and pantry management to pest control and hygiene services, o...Show moreLast updated: 10 days ago
- Promoted
E-commerce Operations Executive - OUTER APE PTE. LTD.
OUTER APE PTE. LTD.Islandwide, SG E-commerce Operations Executive.If you want to be part of a small team where your work makes a big impact, join us!.TikTok Shop, Shopee, and Lazada.
Plan and execute platform campaigns and promotion...Show moreLast updated: 2 days ago
- Promoted
Operations Executive - JOINTHIRE SINGAPORE PTE. LTD.
JOINTHIRE SINGAPORE PTE. LTD.D02 Anson, Tanjong Pagar, SG Our Client celebrated their 60th anniversary as they were established in 1956.Their headquarters is in Japan and they are focused in Pump technology and has honed in the shipbuilding industry.Manag...Show moreLast updated: 5 days ago
- Promoted
Operations Executive - SAYBOLT (SINGAPORE) PTE. LTD.
SAYBOLT (SINGAPORE) PTE. LTD.D05 Clementi New Town, Hong Leong Garden, Pasir Panjang, SG Minimum 5 Years experience in the relevant industry is required.Should be a person who is willing to learn.Exposure to Shipping / Petroleum Industry is advantageous.
Should have good communication s...Show moreLast updated: 8 days ago
- Promoted
Operation Executive - ZINCODE TECHNOLOGIES PTE. LTD.
ZINCODE TECHNOLOGIES PTE. LTD.D12 Balestier, Serangoon, Toa Payoh, SG The Operation Executive is responsible for ensuring smooth day-to-day business operations, supporting process improvements, and coordinating between departments to achieve organizational goals.This...Show moreLast updated: 2 days ago
- Promoted
Operations Executive (Terminal Operations & Chartering) - DIRECT SEARCH ASIA PTE. LTD.
DIRECT SEARCH ASIA PTE. LTD.Islandwide, SG Manage end-to-end cargo operations for Company products, ensuring efficient handling from loading to discharge.Oversee vessel scheduling, port coordination, and cargo activities to support smooth v...Show moreLast updated: 3 days ago
- Promoted
Operations Executive
PRIMUSTECH PTE. LTD.D14 Geylang, Eunos, SG Oversees platform performance, incident management, vendor coordination, and cross-functional workflows.Aligns operations with product, engineering, and customer success teams.Monitors system healt...Show moreLast updated: 8 days ago
- Promoted
Operations Executive - THE TALENT PEOPLE PTE. LTD.
THE TALENT PEOPLE PTE. LTD.D06 Beach Road, High Street, SG The Talent People is proud to partner with JSIT-PE, a government initiative aimed at strengthening Singapore’s Precision Engineering sector by addressing manpower challenges and fostering industry ...Show moreLast updated: 3 days ago
- Promoted
Operations Executive (Commodities) - BUREAU VERITAS SINGAPORE PTE. LTD.
BUREAU VERITAS SINGAPORE PTE. LTD.D05 Clementi New Town, Hong Leong Garden, Pasir Panjang, SG The Operations Executive (Commodities) is responsible for overseeing the day-to-day operations of the Commodities division, ensuring services are delivered in line with client requirements, interna...Show moreLast updated: 5 days ago
- Promoted
OPERATIONS EXECUTIVE - PUREGOLD.SG PTE. LTD.
PUREGOLD.SG PTE. LTD.D26 Upper Thomson, Springleaf, SG Work closely with the Operations Manager to oversee daily operations arrangement, responsible for enforcing Company Policies and Procedures within the office.
Performs routine administrative duties,...Show moreLast updated: 4 days ago
- Promoted
Executive, Operations - LIVEN NUTRIENTS PTE. LTD.
LIVEN NUTRIENTS PTE. LTD.D09 Cairnhill, Orchard, River Valley, SG Liven Nutrients is an award-winning chemical fertiliser trading company.Headquartered in Singapore, we have a presence in the Asia-Pacific and the Middle East regions.
Our team members are passionat...Show moreLast updated: 18 days ago
- Promoted
Operations Executive (Semiconductor) - CORESTAFF PTE. LTD.
CORESTAFF PTE. LTD.D07 Golden Mile, Middle Road, SG Handle daily warehouse operations including receiving, picking, packing, and shipping of goods.Monitor and update inventory records in the system.
conduct periodic stock checks.Prepare and process ...Show moreLast updated: 10 days ago
- Promoted
Logistics Operation Executive - DECLARATORS PTE. LTD.
DECLARATORS PTE. LTD.D13 Macpherson, Braddell, SG Perform inbound and outbound logistics operations.Responsible for daily orders processing.Attend to customer queries regarding inbound and outbound matter.
Provide customer service, coordination and...Show moreLast updated: 1 day ago