Assistant Service Manager - DAY ONE PTE. LTD.

Roles & Responsibilities

Responsibilities :

• Assist in the Outlet Manager in the operations of outlet
• Drive revenue, maximize profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad hoc duties assigned by the company

Requirements :

Tell employers what skills you have

Ability to Multitask

Management Skills

Quality Control

Aftersales

Business Continuity

Financial Management

Administrative Work

Business Acumen

Purchasing

MS Office

Restaurant Management

Team Player

Customer Service

People Management