Roles & Responsibilities
Job Description
- Monitor student profile and details in school management system
- Ensure student contract is signed and fee protection insurance is purchased
- Ensure accurate tracking of all student pass applications using ICA e-system
- Liaise with marketing and sales team on student matters
- Organise orientation and graduation ceremonies
- Identify the payments in bank statement
- Issuance of receipts & email to students - all the receipts of identified payments must be issued within the week and email the e-receipts to the respective students
- Fee Protection Scheme report - must be update accordingly on timely basis
- Prepare report for refund of excess payment
- Prepare report for outstanding payment / instalments
- Credit control - email to the students on weekly basis
Job Requirements
1. Strong verbal and written communication skills
2. Ability to work in groups / teams
3. Service level must be maintained
4. Customer Centric
5. Min 2 years of working experience in educational administration or any industry
Tell employers what skills you have
Able To Multitask
Microsoft Office
Microsoft Excel
Interpersonal Skills
Administration
Information Technology
Positive Team Player
Service Level
Marketing
Compliance
Good Communication Skills
Wellbeing
Microsoft Word
Customer Service