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Pre-Sales Specialist
VISIONTECH PTE. LTD.D14 Geylang, Eunos, SG5 days ago
Job descriptionWork with Account Managers to capture detailed client needs and business goals. Develop clear documentation of these requirements for inclusion in proposals and for handover to Customer Success and Service Delivery. Create high-level solution overviews, technical specs, business workflows, and supporting materials tailored to client needs. Deliver product demos and solution walkthroughs that align to the client's industry context and goals. Stay up to date with the product roadmap, features, and industry trends. Confidently demonstrate product capabilities in the context of client challenges and use cases. Collaborate with internal teams to co-develop realistic and scalable solution proposals. Include functional specs, implementation timelines, success factors, and key dependencies. Support Customer Success team by sharing all relevant client context, expectations, and supporting documentation. Actively support Customer Success Managers during early-stage onboarding by providing technical background, clarifying proposed solutions, and helping align expectations with deliverables. Ensure that all commitments made during the pre-sales phase are accurately translated into actionable outcomes that drive client satisfaction and adoption. Re-engage with Customer Success and the client when new needs or opportunities arise, assisting in refining solutions or proposing expansion strategies where applicable. Keep informed on market trends and customer pain points across target industries. Feed market insights back into product and sales strategy to enhance competitive positioning. Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field. 3+ years of experience in a pre-sales, solution consulting, or technical sales role. Strong understanding of software development, IT systems, and business process workflows. Excellent communication skills with the ability to articulate complex technical concepts to both technical and non-technical audiences. Experience working with cross-functional teams to deliver tailored solutions. Ability to work independently while collaborating effectively with sales, product development, and service delivery teams.
Roles & Responsibilities
Key Responsibilities :
🔹 Client Engagement
- Lead pre-sales activities to engage clients, gather and clarify requirements, and support the sales team throughout the opportunity lifecycle.
- Build strong client relationships early in the journey to set the stage for a seamless transition to the Customer Success team post-sale.
🔹 Requirements Gathering
🔹 Proposal and Presentation Support
🔹 Product Knowledge
🔹 Solution Development
🔹 Pre-to-Post-Sales Support
Work jointly with Customer Success to ensure alignment on onboarding plans, KPIs, and the overall value
delivery roadmap.
🔹 Client Success Support
🔹 Market Research
Position Requirements :
Qualifications :
IT Literacy : Microsoft office suite, Google functionalities, Adobe Photoshop, various other designing tools and online team collaboration tools.
Tell employers what skills you have
Product Knowledge
Market Research
Excellent Communication Skills
Manage stakeholders
Team Collaboration
Requirements Gathering
Microsoft Office
Client Engagement
Ability To Work Independently
Customer Success
Product Demonstration
Client Presentation
Business Process
Product Development
Technical Sales
Adobe Photoshop
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Specialist • D14 Geylang, Eunos, SG
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