Inside Sales Support

VIKING Life-Saving Equipment -

Your global full scope maritime safety

partner.

What you can expect in

your Inside Sales Support Role at

VIKING :

As Inside Sales Executive

your primary role is assisting External Sales Personnel for ongoing

development of existing and prospective customers to ensure that

the department is able to meet its growth targets and to take care

of Viking interest as well as ensuring customers' requirements are

fulfilled.

Specifically, this role

includes, but are not limited to the following Responsibilities and

Tasks : Creating

quotations in cooperation with the External Sales Personnel based

on identified sales strategy and information collected from

customers or partners as assigned

Develop

trust relationships and acquire a thorough understanding of key

customer needs and requirements, which includes resolve of any

issues and problems faced by customers and deal with complaints,

feedback and update accordingly to relevant system.

Expand the relationships with existing customers by

continuously proposing solutions that meet their

objectives

Sales administration duties are

performed accurately and on time, which include proactive follow up

of quotation, develop, support and prepare sales entries,

documentation for sales opportunities, in the event where not

available from other sources

Proactively

maintain effective working relationships with all departments to

achieve a shared goal of customer satisfaction

Co-ordinate market feedback and trade strategy

communication as a liaison between various department

involved

Initiating telephone and email

contact with potential prospects

Assesses

competitors by analysing and summarizing competitor information and

trends, identifying sales opportunities.

Answering of phone calls, within your own area as well as

colleague who is unavailable and providing caller assistance by

diverting to next correct

personnel

GENERAL

Look

out for additional opportunities within VIKING's products catalogue

and capitalize on these when they arise

• All other tasks that promote VIKING's business

Ensuring payments are timely received according to

contracts

Ensure that the commercial terms of

the contracts adhere to company policy

Employ

database and IT systems required by

management

Your

secondary roles are, to the best of your

To grow "C"

customer to "B" customer

To look out for risks

(contractual, payment and other etc.) and bring these to the

attention of the Team Leader and Manager before these risks turn

into real problems.

You are expected

to be a team player and have a positive, professional, and helpful

attitude towards colleagues and customers, both in and out of

office and to show willingness to learn and take up new

challenges.

You are expected to conduct business

in a manner, which enhances the image of VIKING as a premium brand

of high integrity and reliability.

You will

together with the Team Leader to plan your work and are expected to

work independently on the sales efforts.

The

working language is

English.

You'll Love

(Benefits) :

Performance

Bonus