Training and Implementation - Sales - D03 Queenstown, Tiong Bahru, SG

Roles & Responsibilities

GENERAL DESCRIPTION

This role as Training and Implementation - Sales is to empower our regional sales team through effective onboarding, continuous training, and seamless implementation of sales tools and processes. This role combines technical knowledge, training expertise, and project management skills to ensure our existing clients and internal teams are fully equipped to use our solutions effectively.

KEY JOB RESPONSIBILITIES

• Collaborate with internal teams to address any client issues or concerns
• Delivering training sessions in person or online, individually or in groups within the region
• Coordinate and oversee the implementation of products or services for existing account
• Build and maintain client relationships with existing client account throughout consulting engagements and ensure customer satisfaction.
• Train the regional team on usage, best practices, and integrations with existing processes.
• Training existing client and providing support to ensure the system is used effectively
• Lead and support end-to-end implementation processes for existing clients or internal teams.

REQUIREMENTS

Tell employers what skills you have

Management Skills

Microsoft PowerPoint

Customer Support

Interpersonal Skills

Training Needs Analysis

Visio

Unix

Administration

Protocol

Telecommunication

Project Management

Authorization

Interventions

Team Management

Customer Satisfaction

Consulting