Patient Service Associate [Urgent! | West | Up to $2,400 + AWS + Bonus] - D11 Novena, Thomson, Watten Estate, SG

Roles & Responsibilities

Job ID : 1105285

Responsibilities :

• Coordinate Operating Theatre and Endoscopy Centre lists to ensure efficient scheduling of procedures.
• Make reminder calls and confirm procedural appointments with patients across surgical areas.
• Provide financial counselling and bowel preparation instructions for Direct Access Patients.
• Offer clear and accurate information to patients regarding their scheduled operations.
• Respond to patient enquiries and provide appropriate advice and solutions.
• Collaborate with internal departments to ensure a smooth patient journey throughout their procedure.
• Maintain readiness of the Surgical Call Centre, including downtime policies and resources.
• Participate in quality improvement initiatives and support clinic leadership in process reviews.

Requirements :

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference :

https : / / goodjobcreations.com.sg / en / privacy-policy /

EA Personnel Name : Felicia Chiam Kar Min

EA Personnel Reg. No. : R25152370

EA Licence No. : 07C5771

Tell employers what skills you have

Communication

Leadership

Coordination

appointment management

Quality Improvement

Interpersonal Skills

customer enquiries

consumer enquiries

Scheduling

Appointment Scheduling

Answering enquiries