Food and Beverage (F&B) Manager

Job Purpose :

This position is responsible

for the daily operations of the respective assigned 4 - 6 outlets

as well as to maximise the sales and optimise profits. He / she has

to build positive business relationship with the Outlet-in-Charge

and Team.

Main

Responsibilities : 1) Sales & Business

Results

Consult and is accountable

for creating a positive work environment while working

shoulder-to-shoulder with the Direct Supervisor and Store Teams to

create and accomplish business, in terms of QSC, Sales, People and

Profits objectives.

Oversee and manage all

areas of assigned outlets and make decisions on matters pertaining

to assigned outlets.

Use all informational

resources available such as P&L and Customer Feedbacks

information, etc, to identify opportunities and threats to build a

business plan to optimize potential.

Monitor

and analyse outlets' business results. Self-initiate and

periodically develop business plan to improve stores'

results.

Hold Monthly Area Meeting with all

Outlets-In-Charge to account for business results, discuss over

people development or movement and to update the team on the

company and area directions or initiatives.

Develop, execute and follow up stores' action plans in

term of People, Food Safety, QSC, Sales and

Profit.

2) Safety &

QSC

Support, coach and consult teams

to produce consistently high levels of QSC, safety and sanitization

standards and guidelines.

Submit Incident

Report inclusive of actions taken for customers' feedbacks and any

stores' incidents timely according to company

guidelines.

Ensure stores' food products and

ingredients store, use and sell according to First-In-First-Out and

First-Expire-First-Out guidelines.

Demonstrates and reinforces behaviors to gain commitment

from Crew to Outlet Leadership Team to deliver Excellent QSC

standards.

3)

People

Support, coach, consult

Store-In-Charge to develop recruitment and training plan so that

stores are appropriately staffed with competent staff and

management team.

Select, interview, hire,

conduct On-Job-Evaluations (if necessary) and train direct reports

based on areas' needs and goals.

Know,

enforce, educate and consult with all staff on all appropriate HR

policies, labor laws, security and safety procedures.

Conduct performance appraisals and gives input based on

defined goals and objectives for each direct managers and

staff.

Ensures that individual development

plans for service & kitchen team to Outlet Managers are

implemented as per guidelines or / and

plans.

4) Administrative and

others

Conduct Cash Audit and Food

Safety and QSC Audit on the assigned stores at least once per

assigned outlets on monthly basis. Coach and develop action plan

with stores' leaders.

Review and ensure

outlets' Month-end administration and submission is timely and

accurately.

Ensure stores perform daily sales

deposit, shift control, inventory ordering, petty cash

reimbursement and other tasks in accordance to standards timely and

consistently.

Submit and present monthly

operations sales, accountability and action plan

report.