Roles & Responsibilities
JOB DESCRIPTION
Reporting to the General / Operations Manager, the incumbent will support vessel turnaround by handling port formalities, bunkering, cargo, cruise, and husbandry operations, including technical calls.While applicants should have experience on most of the responsibilities below, ample training and coaching will be provided to the right candidate.
RESPONSIBILITIES
Mainly but not limited to :
- Handle vessel’s arrival / departure Immigration & port formalities for a smooth turnaround of all port calls.
- Handle vessel’s bunkering calls, cargo operations, cruise operations and husbandry matters including but not limited to crew changes.
- Handle vessel’s technical calls, Drydocking and Ship repairs.
- Electronic data entry and updates during all stages of port call
- Supervise (and actively handle whenever is needed), of port calls in other countries such as Malaysia, Indonesia, South Korea etc., by acting as Hub Agent.
- Work / communicate withvarious Principals (i.e. Ship Owners, Charterers or Operators) and local Suppliers for ship matters related to the port call.
- Physically attend the vessel / act as a boarding officer for CTM delivery or whenever is deemed necessary.
- Generate PDA and forward it to Principals if required.
- Thoroughly check & submit the vessel’s invoices related to the port calls to the accounting department to generate FDA.
- Any otheroperational or ad hoc duties assigned by Superior / Management.
EDUCATION & EXPERIENCE :
‘N’ or ‘O’ level and above1 – 2 years of previous experience as a port agentExperience in handling port agency matters for cruise vessels or being WSH certified will be considered a valuable addition.SKILLS / COMPETENCIES :
Proficient in MS Office applications (Excel, Word, etc.)Strong organisational and multitasking abilitiesAbility to work independently and collaboratively within a teamMeticulous and willing to learnOrganised, detailed and deadline orientedCustomer-focused and proactive, with clear and confident communication skillsWHAT WE OFFER
Flexible work arrangementCareer growthSupportive and collaborative working environmentComprehensive medical insurance benefitsPerformance-based bonusA five-day work week, with the possibility to work from home one day a weekCompetitive salary, depending on previous relevant experienceInterested applicants, please send in your full resume stating current salary and earliest commencement date.
Only shortlisted candidates will be notified.
Tell employers what skills you have
Microsoft Office
Interpersonal Skills
Data Entry
Pressure
Time Management
Immigration
Team Player
shipping vessels
Customer Service
Shipping
Able To Work Independently