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Clinic Assistant Manager
FUNCTIONAL NUTRITION & WELLNESS PTE. LTD.D09 Cairnhill, Orchard, River Valley, SG6 days ago
Job descriptionHandle front desk, ensuring warm, professional, and empathetic interactions. Handle patient inquiries, feedback, and escalations with professionalism. Oversee packaging, shipping, and delivery of supplements, functional lab kits, and other wellness products. Coordinate with courier services and logistics partners to ensure timely and accurate deliveries. Track shipments, resolve delivery issues, and maintain clear communication with patients regarding order status. Implement efficient processes for inventory rotation, product labeling, and safe storage of sensitive materials. Work with the finance team to reconcile supplement sales, lab test orders, and delivery costs. Foster a collaborative environment across the clinic team. Provide backup support to the Clinic Manager in staff meetings, performance reviews, and workflow improvements. Track and analyze clinic performance metrics (patient retention, appointment utilization, supplement sales). Assist with billing, invoicing, and reconciliation in coordination with the finance team.
Roles & Responsibilities
Job description :
Operational Management
- Ensuring smooth scheduling, daily operations, patient flow, and service delivery.
- Coordinate with to optimize clinic efficiency and uphold high service standards.
- Monitor inventory and ordering of supplements, functional lab kits, and clinic supplies.
- Maintain compliance with healthcare regulations, patient confidentiality, and safety protocols.
Patient Experience & Engagement
Logistics & Fulfillment
Team Support & Leadership
Administrative & Financial Oversight
Job Type : Full-time
Tell employers what skills you have
Asset Management
Leadership
Microsoft Office
Inventory
Healthcare
Invoicing
Marketing Communications
Compliance
Packaging
Scheduling
Shipping
Service Delivery
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Clinic Assistant • D09 Cairnhill, Orchard, River Valley, SG
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