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Operations Support Executive (Events & Welfare) - for Dormitory in Changi East - D17 Loyang, Changi, SG

Operations Support Executive (Events & Welfare) - for Dormitory in Changi East - D17 Loyang, Changi, SG

ED1 SERVICES PTE. LTD.D17 Loyang, Changi, SG
13 hours ago
Job description

Roles & Responsibilities

Key Responsibilities :

1. Event Planning & Execution

  • Design and implement inclusive, culturally sensitive events (e.g. festivals, health fairs, sports tournaments) tailored to migrant workers' needs
  • Coordinate logistics such as venue setup, catering, entertainment, transportation, and volunteer management
  • Develop event timelines, checklists, and contingency plans to ensure smooth execution
  • Ensure events are respectful of diverse cultural and religious backgrounds
  • Avoid contents or activities that may be perceived as discriminatory or politically sensitive
  • Provide translation or interpretation services where needed

2. Regulatory Compliance (MOM FEDA)

  • Ensure all events comply with MOM’s FEDA licensing conditions, including safety, crowd control, and infrastructure standards
  • Liaise with MOM’s Forward Assurance and Support Teams (FAST) and ACE Group for guidance
  • 3. Migrant Worker Well-being

  • Organise programmes that promote physical, mental, and emotional well-being (e.g. health screenings, mental health talks, recreational activities)
  • Collaborate with NGOs, healthcare providers, and community groups to deliver support services
  • Monitor feedback and engagement levels to assess impact and improve future initiatives
  • 4. Stakeholder Engagement

  • Work closely with NGOs, sponsors, community partners, and embassies to co-organize events
  • Maintain strong relationships with vendors and service providers to ensure quality and reliability
  • 5. Risk & Safety Management

  • Ensure the conduct of risk assessments and implement safety protocols for all events
  • Ensure emergency response plans are in place and communicated to all staff and volunteers
  • 6. Budgeting & Resource Management

  • Prepare and manage event budgets, ensuring cost-effectiveness and transparency
  • Source sponsorships and donations to support event activities
  • Track expenditures and report financials to Management and relevant authorities
  • 7. Communication & Outreach

  • Promote events through multilingual channels (e.g. posters, WhatsApp, dormitory notice boards, Tenant Module)
  • Collect feedback from migrant workers to improve future events
  • Maintain records of attendance, feedback, and incident reports
  • 8. Management & Operations Support

  • Provide the required management support on periodical reporting to stakeholders and record minutes of meetings
  • Render support to the Operations Teams as assigned by the Dormitory Management
  • Requirements :

  • Diploma or Degree in Events Management, Hospitality, Business Administration, Social Work, or a related field
  • Minimum 1 to 2 years of experience in event coordination, operations support, or community engagement; fresh graduates with relevant internship experience may also be considered
  • Familiarity with MOM’s Foreign Employee Dormitories Act (FEDA) regulations
  • Strong organisational and time management skills, with the ability to handle multiple tasks and meet deadlines
  • Good interpersonal and communication skills; able to work respectfully with migrant workers, vendors, and partners from diverse cultural backgrounds
  • Proficient in English (spoken and written); ability to communicate in additional languages such as Tamil, Bengali, or Mandarin will be an advantage
  • Competent in Microsoft Office (Word, Excel, PowerPoint) and comfortable with digital communication platforms (e.g. WhatsApp, social media, or tenant engagement systems)
  • Willing to work evenings, weekends, or public holidays when events and programmes are scheduled
  • Adaptable, positive team player with a hands-on attitude; able to support other operational functions when required
  • Physically fit and comfortable working in a dormitory environment, including during outdoor activities and large-scale events
  • Work Location :

  • Changi East (Tanah Merah Coast Road)
  • Tell employers what skills you have

    organisation skills

    Organisational Skills

    Regulatory Compliance

    Tenant

    Festivals

    MS Office

    Stakeholder Engagement

    Multilingual

    Event Planning

    Physically Fit

    Emergency Response

    Mental Health

    Communication Skills

    Budgeting

    Wellbeing

    Resource Management

    Volunteer Management

    Event coordination

    Tamil

    NGOs

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    Operation Executive • D17 Loyang, Changi, SG

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