Strategic Account Executive

Who we are

At

Twilio, we're shaping the future of communications, all from the

comfort of our homes. We deliver innovative solutions to

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hundreds

of thousands of businesses and empower millions of

developers worldwide to craft personalized customer

experiences.

Our dedication to

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remote-first work , and strong culture

of connection and global inclusion means that no matter your

location, you're part of a vibrant team with diverse experiences

making a global impact each day. As we continue to revolutionize

how the world interacts, we're acquiring new skills and experiences

that make work feel truly rewarding. Your career at Twilio is in

your hands.

See yourself at

Twilio

Join the team as our next

Strategic Account Executive

About

the job

This position is needed

to lead relationships with our largest current Communications

platform customers who consume our messaging, voice and email

services. You will be directly responsible for protecting and

growing Twilio's communications business across your assigned

customers, specifically in NEA. As a Strategic Account Executive,

you will drive highly analytical and consultative sales cycles with

customers that are running large scale, global, competitively

sourced, compliance-heavy, use case-specific businesses. This role

is highly cross functional, and your success will depend on

building deep partnerships across product management, finance,

support, and

operations.

Responsibilities

In

this role, you'll : Manage and expand

some of our most important customer accounts, including high growth

technology, logistics, and fintech companies.

Develop, drive, and execute account strategy to

consistently deliver strong revenue, gross margin, and gross profit

results.

Partner closely with other Twilio

teams to identify new revenue opportunities within your account

portfolio.

Serve on a cross-functional account

team with representatives from product, finance, support, and

services teams.

Run a disciplined forecast,

consistently achieve goals, and present guidance to executive

management.

Run highly consultative sales

cycles with our largest customers with a focus on deep discovery,

listening to customer needs and being an effective champion for

their point of view in the

organization

Qualifications

Twilio

values diverse experiences from all kinds of industries, and we

encourage everyone who meets the required qualifications to apply.

If your career is just starting or hasn't followed a traditional

path, don't let that stop you from considering Twilio. We are

always looking for people who will bring something new to the

table!

• Required :

More than 12+ years of combined experience in major

account or strategic sales, managing or leading quantitative,

highly analytical products and solutions for

customers.

Accountable for relationship management, cross

sells, upsells and solutions consulting.

Comfortable

working with business and highly technical leaders, while

influencing their understanding and building supportive

partnerships.

Analytical account development strategy

based on using data to find opportunities and prove

value.

Demonstrated track record of managing business

forecasts and financial models.

Entrepreneurial mindset

with appetite to define processes and build

programs.

Proven track record of developing, growing and

delivering revenue & gross profit results, especially for

large-scale and enterprise customers in Asia.

Excellent

verbal and written communication skills.

Bachelor's Degree

or equivalent years of experience.

Native and business

fluency in Mandarin (speaking and writing) is desired to work with

the Mandarin speaking

customers

Desired :

Cross selling experience to Marketing, Engineering and

Product.

Telco, CPaas or PaaS selling

experience.

Location

This

role will be remote, and based in

Singapore.

Travel

We

prioritize connection and opportunities to build relationships with

our customers and each other. For this role, approximately 30%

travel is anticipated to help you connect in-person in a meaningful

way.

What We

Offer

Working at Twilio offers

many benefits, including competitive pay, generous time off, ample

parental and wellness leave, healthcare, a retirement savings

program, and much more. Offerings vary by

location.

Twilio thinks big. Do

you?

We like to solve problems,

take initiative, pitch in when needed, and are always up for trying

new things. That's why we seek out colleagues who embody our values