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Customer Support Administrator - LHN PARKING PTE. LTD.

Customer Support Administrator - LHN PARKING PTE. LTD.

LHN PARKING PTE. LTD.D12 Balestier, Serangoon, Toa Payoh, SG
3 days ago
Job description

Roles & Responsibilities

Job Responsibilities :

  • Be the Bridge Between Customers and Executives : Respond to phone and email inquiries with clear and accurate information, facilitating communication between customers and executives.
  • Customer Service Hero : Resolve customer inquiries and disputes efficiently, escalating complex issues promptly when necessary.
  • Record Keeper : Maintain accurate and organized records of customer interactions within the company's operating system.
  • Supports Daily Operations : Perform a variety of administrative and clerical duties, providing ad-hoc support around the office as needed.
  • Organized and Detail-Oriented : Ensure all documentation is meticulously maintained within the company's operating system.
  • Team Player with a Can-Do Attitude : Be a positive and proactive team member, willing to take on additional administrative tasks as assigned.

Requirements :

  • NITEC or Equivalent : Possess a NITEC qualification or equivalent experience.
  • Bilingual Communication : Have a strong command of written and oral communication in English and Chinese to effectively liaise with English and Mandarin speaking associates.
  • Communication Champion : Demonstrate excellent communication skills and feel comfortable confidently handling phone calls.
  • Tech-Savvy Assistant : Be proficient in using MS Word and Excel for daily tasks.
  • Fresh Graduates welcome
  • Location of Work :

    202 Kallang Bahru #08-08

    Singapore 339339

    What We Offer :

  • Competitive salary based on experience.
  • Health and wellness benefits.
  • Opportunities for career development and growth within the company.
  • Tell employers what skills you have

    Excellent Communication Skills

    Techsavvy

    Microsoft Office

    Mobile Technology

    Caregiving

    Career Development

    Customer Success

    Attentive

    MS Word

    Pressure

    Team Lead

    Team Player

    Customer Service

    Bridge

    Nursing Care

    Home Care

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    Administrator • D12 Balestier, Serangoon, Toa Payoh, SG

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