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Administrator support - TNG ALLIANCE PTE. LTD.

Administrator support - TNG ALLIANCE PTE. LTD.

TNG ALLIANCE PTE. LTD.D14 Geylang, Eunos, SG
4 hours ago
Job description

Roles & Responsibilities

We welcome you to join our friendly-working environment!

A company that emphasize on work-life balance

Job Description :

  • Handles incoming calls and walk-in customers with the intent of providing customer satisfaction, retention and extending contact to sell new or additional products or services
  • Manage incoming phone calls, emails, messages and chats on social media platform
  • Scheduling technicians job
  • Liasing with brands key personnel
  • Data-Entry completed jobs
  • Ad-hoc assignments

Requirements :

  • Organizational skills
  • Telecommunication skills - verbal and written
  • Computer literate, CRM, google sheets
  • Leadership skills for handling both customer and team relationships
  • Basic knowledge of home appliances usage
  • Able to work as a team
  • Prefably able to communicate in chinese with customer
  • 5.5 working days / week ( alternate saturday off days within staffs upon confirmation)

    Tell employers what skills you have

    Microsoft Office

    Microsoft Excel

    Analytical Skills

    Social Media

    Inventory

    Telecommunication

    Inventory Management

    Adaptability

    Customer Returns

    Customer Satisfaction

    Customer Service

    Scheduling

    Electronics

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    Administrator • D14 Geylang, Eunos, SG

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