Roles & Responsibilities
Summary
The HRBP has a strong business acumen / interest and possesses solid HR expertise which allows them to serve as a coach and advisor to the assigned business units. This position is responsible for aligning business objectives and formulating partnerships across the HR functions to deliver value-added service to the Management and employees. The HRBP maintains an effective level of business literacy about the business unit to implement Talent Management activities like Talent Reviews, Performance Reviews, Succession Planning and more, and to develop HR strategies to manage operations, respond to emergencies, and mediate conflicts. They leverage on HR metrics, trend analysis, and people data to train leadership on optimal people management and develop long-lasting solutions for business units / specific issues.
Roles & Responsibilities
Onboarding & Employee Lifecycle
- Partner with Centre Leaders to forecast manpower needs and manage the full employee lifecycle, starting from onboarding of centre staff.
- Collaborate with and advise hiring managers in selecting candidates with the right competencies, experience, and cultural fit.
- Ensure a smooth and structured onboarding process for all new hires, aligned with company culture and preschool regulatory standards.
- Conduct orientation programmes and guide line managers to continue the onboarding journey, ensuring an engaging and positive employee experience.
Strategic HR Partnership
Conduct weekly and monthly meetings with respective business units to deliver data on the performance (e.g. attrition, absenteeism, exit interviews, recruitment activities, career development, disciplinary cases, etc.), make appropriate recommendations and take proactive actions with the line managers.Identify and analyse trends in respective business units to develop long-lasting solutions either for building morale, increasing productivity and efficiency, or improving employee retention.Provide guidance and recommendations to line managers on optimal manpower deployment, workforce planning, and succession planning.Provide guidance and recommendations to line managers on optimal manpower deployment, workforce planning, and succession planning.Employee Relations & Engagement
Act as the first point of contact for HR-related queries from staff.Provide advice on policies, procedures, and employment legislation.Conduct effective, thorough, and objective investigations with line managers to manage and resolve complex employee relations issues including disciplinary cases.Performance & Development
Support Principals and Centre Leaders in performance management, including goal setting, performance appraisals, and career development discussions.Daily / Weekly / Monthly tracking and reporting to the team and Group on HR KPIs.Identify training needs and competency gaps and recommend development initiatives to support employee growth and career progression.Compliance & HR Operations
Provide day-to-day operational and administrative support in all HR matters from onboarding to offboarding of employees.Ensure full compliance with the local statutory requirements.Support during career fairs / other HR events when required.Provide HR policy guidance and interpretation.Any other ad-hoc duties.Skills Required
Proficient in Microsoft OfficeFlexible and adaptableSkilled at networking and establishing relationships and stakeholders managementStrong analytical skills, problem-solving skills, and business acumen with a keen interest in business.Strong prioritisation, organisational, time management, and project management skillsAbility to influence and drive changeAbility to comprehend, interpret, and apply applicable labour laws, guidelines, and policiesExcellent influencing and persuasive skillsExcellent interpersonal and communication skillA team playerProactive and good executorA change agentQualification / Experience Required
Minimum a diploma in HR management or related fieldMinimum 3 years of business partnering HR experience in a fast-paced industryStrong understanding of HR employment laws and HR best practicesTell employers what skills you have
Attrition
Talent Management
Management Skills
Appraisals
Legislation
Workforce Planning
Business Acumen
Business Partnering
Succession Planning
Career Development
Trend Analysis
Compliance
Employee Relations
Performance Management
People Management
Strategic HR