Supplier Performance Management

ROLE DESCRIPTION

SUMMARY

The Supplier Performance

Management organization is responsible for managing and improving

the operational performance of key suppliers. ( OTD - delivery

times and OCD - quality of products or services

provided).

The Supplier Performance specialist

is involved at local level entity / region in the management of

Supplier Performances. He / She is in charge of measuring the

performances of Suppliers and contributing to the improvement of

supplier performances on his / her scope. Main stakes are to measure

supplier performances, ensure the reliability of indicators and to

ensure no disruption in the Operations of his / her entity.

The main missions of Supplier Performance

Specialist are :

• Manage and measure supplier

performances regarding the punctuality (SOTD Supplier On-Time

Delivery) and the conformity (SNCD Supplier Non-Conformity

Delivery). They are measured according to Thales scorecard.

stakeholders (industry-Supply Chain, Quality, operations,

procurement) to ensure reliability of indicators

provided

reporting and share internally and with

supplier

Performance Indicators) to reach the objectives defined by the

organization (SOTD, SNCD,...), thanks to action plan established

with his / her SPM organization, the Suppliers Operations SO Central

team and Procurement, Industrial (Supply Chain), Engineering,

Services-Repairs and Quality teams.

posture of anticipation through the continuous improvement deployed

with the supplier

KEY ACTIVITIES

AND RESPONSIBILITIES

As a SPM,

you are accountable

for : Responsibilities :

Continuous

Improvement

improvement, put in place the Thales best practices, including lean

manufacturing, with his / her suppliers

Responsible for the deployment of corrective and preventive action

plans which address process, product, or component alerts from

industrial operations, customer line fit manufactures, or the field

support organization.

improve the overall interface between Thales and the Supplier,

using lessons learned for the continuous improvement of both

parties.

Sigma, DMAIC or Process Failure Mode Effects Analysis (PFMEA) to

identify and evaluate the potential failures of process, prioritize

actions to alleviate risk in both Thales and Supplier

activities.

optimization actions such as Air Supply deployment (internet portal

for exchanging data for Purchase Orders and forecasts), specific

programs (ramp-up, ramp-down), new KPIs implementations, logistics,

etc.

Crisis Mode

local supply chain crisis, leads the Task Force with his / her

network

level, can be part of the team

Performance

Reviews with Suppliers and reporting

and conduct the suppliers performance reviews with the Category

Buyer

the global performance action plan addressing two main topics :

quality and punctuality

Supplier KPI

Relationships with the global SPM

organization

improve supplier performances for the Group

Throughout his network, he contributes to the identification of

weak signals in coordination with Industry, Engineering, Services,

Quality and Procurement departments

to the knowledge of the complete Supply Chain starting from the

tier one supplier and identify the weaknesses

May participate to the Thales IPCA Audit (Industrial Process

Control Assessment) and support auditors for the closure of the

findings

KEY KNOWLEDGE AND

EXPERIENCE

To be successful in

your role, you will have demonstrated and / or acquired the following

knowledge and experience :

background and track record in 2 main domains (5 years minimum)

linked to the industry : logistic, manufacturing ,

industrialization, quality

skill written and verbal with all levels of

stakeholders.

process (Sales and Operations Planning), Production Plan, MRP II

(Manufacturing Resources Planning), supply chain

management

features

processes LCD / Color filters / Optics / Touch

Screen

notions

Check Act), Ishikawa, 5 Whys...

processes, products, industrial logistic

Manufacturing basics notions

9001 and AQAP standards and principles

of companies organizations and systemic

analysis

coordination, planning, reporting and risk

management

products and their characteristics

Interactions with a large diversity of actors with different

cultures

/ within cross-functional teams.

team spirit, perseverance, results oriented, senses of

urgencies

per month