IT Engineer (M365) - Islandwide, SG

Roles & Responsibilities

Responsibilities :

• Deliver L2 / L3 support for Microsoft 365 services, including Exchange Online, Teams, SharePoint, OneDrive, and Intune.
• Act as the M365 Subject Matter Expert (SME) to guide internal teams and support users.
• Troubleshoot and resolve server and network-related issues affecting M365 services.
• Handle escalations effectively, ensuring timely resolution and detailed root cause analysis.
• Collaborate with vendors and cross-functional teams to ensure system stability and security.
• Provide knowledge-sharing, technical guidance, and best practices to colleagues.

Requirements :

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

Tell employers what skills you have

Microsoft 365

Troubleshooting

Microsoft Excel

Hardware

Change Management

Ability To Work Independently

Active Directory

Root Cause Analysis

Windows Server Administration

Routing

Wireless

Microsoft Office 365

SharePoint

MS Word

Networking

ITIL

DNS