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Associate Director, Digital Marketing

Associate Director, Digital Marketing

STANDARD CHARTERED BANK (SINGAPORE) LIMITEDSingapore
7 days ago
Job description

JOB

SUMMARY

We are seeking a highly

driven Associate Director, Digital Marketing to lead the

implementation of performance marketing initiatives, optimise

channel mix, and build frameworks that drive measurable business

growth and brand equity impact. This role requires deep expertise

in digital measurement, attribution, martech enablement, and

integrated media planning, combined with the ability to connect

brand health outcomes to performance

effectiveness.

The position will serve as the

voice of digital marketing, collaborating with business, digital

sales, and cross-functional teams to deliver best-in-class

go-to-market (GTM) strategies while ensuring marketing is

accountable for both commercial impact and long-term brand equity

growth for Standard Chartered Bank Wealth & Retail Banking

(WRB)

Singapore.

RESPONSIBILITIES

Strategy

Martech on Data Driven Marketing Approach

  • Oversee and

ensure accuracy of floodlight tagging setup, DCM (Campaign Manager

360) configuration, and path-to-conversion reporting.

Understand ad tagging requirements and campaign tracking from a

customer journey perspective.

  • Partner with
  • Martech / Adtech (e.g., Adobe Audience Manager, CDP, GA4, AppsFlyer,

    pixel-based segmentation) to enable audience-first

    strategies.

  • Define and optimise prospecting criteria,
  • custom audiences, and hygiene funnel strategies to balance

    performance efficiency and brand building.

    Business

    Performance

    Marketing & Optimisation

  • Lead implementation of
  • performance marketing strategies across paid, owned, and earned

    channels to optimise CAC, ROAS, CPA, CPC, and funnel

    conversion.

  • Manage and optimise channel mix allocation
  • across Prime, Engage, and Convert funnels to maximise efficiency

    and impact.

  • Drive attribution frameworks (multi-touch,
  • data-driven, view-through, incrementality) to connect marketing

    outcomes with business

    impact.

    Processes

    Digital Media Planning & Effectiveness

  • Support
  • integrated marketing teams in developing effective media plans that

    align with business priorities and customer journeys.

    Partner with insights and research teams to embed brand health

    measurement frameworks (equity growth, consideration uplift,

    awareness, affinity, NPS) into campaign reporting.

  • Link
  • brand equity performance to long-term growth metrics and ensure

    brand-building initiatives complement short-term performance

    delivery.

    People & Talent

    Stakeholder Collaboration & GTM

    Initiatives

  • Act as the digital marketing lead in
  • cross-functional GTM initiatives, cycle planning, and campaign

    execution.

  • Collaborate with digital sales &
  • business teams to align marketing activities with sales and brand

    priorities.

  • Build management updates and use cases that
  • showcase both campaign effectiveness and brand equity

    contribution.

    Risk

    Management

  • Ensure adherence to the Risk
  • Management framework, group code of conduct and applicable

    policies, procedures, and guidelines.

  • Identify and
  • mitigate reputational and operational risks by ensuring compliance

    with CABM Global standards, country regulation and audit

    requirement.

    Governance

    Operational & Governance

    Support

  • Manage daily operations including ePRO
  • issuance, reporting facilitation, and vendor / agency coordination /

    quarterly service review meeting.

  • Ensure compliance
  • with internal processes, governance frameworks, and campaign

    execution standards.

  • Maintain clear documentation and
  • version control of all deliverables and

    approval.

    Regulatory &

    Business Conduct

  • Display exemplary
  • conduct and live by the Group's Values and Code of Conduct.

  • Take personal responsibility for embedding the highest
  • standards of ethics, including regulatory and business conduct,

    across Standard Chartered Bank. This includes understanding and

    ensuring compliance with, in letter and spirit, all applicable

    laws, regulations, guidelines and the Group Code of

    Conduct.

  • Effectively and collaboratively identify,
  • escalate, mitigate, and resolve risk, conduct and compliance

    matters.

    Key

    Stakeholders

  • Country WRB Digital Sales
  • & Mar-tech Leads

  • Country WRB Marketing
  • Leads

  • Country WRB Product Leads
  • Country WRB
  • Procurement, Finance, Legal, Risks & Compliance

    Digital (Mar-tech / Ad-tech Owners)

  • Digital (Web &
  • Platform Owners)

  • Global WRB Marketing
  • Global CABM

    Other

    Responsibilities

  • Embed Here for
  • good and Group's brand and values in Singapore WRB Marketing.

    Perform other responsibilities assigned under Group, Country,

    Business or Functional policies and

    procedures.

    Our Ideal

    Candidate

    Bachelor's

    degree in marketing, business administration, or a related field.

    Master's degree or MBA is strongly preferred

    plus years experience in digital marketing in financial services

    space

    Hands on experience launching marketing

    campaigns across multiple markets & MARTECH tools such as adobe

    tech stack, analytics tools & CDPS / DMP

    Hands on experience with marketing technology platforms

    & tools such as adobe tech stack, analytics tools &

    CDPS / DMPS & Media Operation set ups

  • Experience in performance marketing.
  • Experience in SEO & SEM is preferred.
  • Experience in MarTech tools - Customer Data Platform

    (CDP).

    Role Specific

    Technical Competencies

  • CM360
  • Floodlight.
  • CDP.
  • Adobe Analytics.
  • Google

    Analytics

    About

    Standard Chartered

    We're an

    international bank, nimble enough to act, big enough for impact.

    For more than 170 years, we've worked to make a positive difference

    for our clients, communities, and each other. We question the

    status quo, love a challenge and enjoy finding new opportunities to

    grow and do better than before. If you're looking for a career with

    purpose and you want to work for a bank making a difference, we

    want to hear from you. You can count on us to celebrate your unique

    talents and we can't wait to see the talents you can bring

    us.

    Our purpose, to drive commerce and

    prosperity through our unique diversity, together with our brand

    promise, to be here for good are achieved by how we each live our

    valued behaviours. When you work with us, you'll see how we value

    difference and advocate inclusion.

    Together

    we : Do the right

    thing and are assertive, challenge one another, and

    live with integrity, while putting the client at the heart of what

    we do

    Never

    settle, continuously striving to improve and

    innovate, keeping things simple and learning from doing well, and

    not so well

    Are better

    together, we can be ourselves, be inclusive, see

    more good in others, and work collectively to build for the long

    term

    What we

    offer

    In line with our

    Fair Pay Charter, we offer a competitive salary and

    benefits to support your mental, physical, financial and social

    wellbeing.

    Core bank

    funding for retirement savings, medical and life

    insurance, with flexible and voluntary benefits

    available in some locations.

    Time-off including annual

    leave, parental / maternity (20 weeks), sabbatical (12 months

    maximum) and volunteering leave (3 days), along with minimum global

    standards for annual and public holiday, which is combined to 30

    days minimum.

    Flexible

    working options based around home and office

    locations, with flexible working patterns.

    Proactive wellbeing support

    through Unmind, a market-leading digital wellbeing platform,

    development courses for resilience and other human skills, global

    Employee Assistance Programme, sick leave, mental health

    first-aiders and all sorts of self-help toolkits

    A continuous learning

    culture to support your growth, with opportunities

    to reskill and upskill and access to physical, virtual and digital

    learning.

    Being part of an

    inclusive and values driven organisation, one that

    embraces and celebrates our unique diversity, across our teams,

    business functions and geographies - everyone feels respected and

    can realise their full

    potential.

    Recruitment

    Assessments

    Some of our roles use

    assessments to help us understand how suitable you are for the role

    you've applied to. If you are invited to take an assessment, this

    is great news. It means your application has progressed to an

    important stage of our recruitment

    process.

    Visit our careers website

    www.sc.com / careers

    Create a job alert for this search

    Digital Marketing • Singapore

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