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DIGITAL MARKETING DIRECTOR

DIGITAL MARKETING DIRECTOR

LOOKZ PTE. LTD.Islandwide, SG
14 days ago
Job description

Roles & Responsibilities

Position Overview

We are seeking a hands-on, dynamic, and creative Digital Marketing Director to lead our retail company’s digital marketing, e-commerce, and revenue growth strategy. This role is not just strategic, but also highly operational — the successful candidate must be willing to be the face of the brand, actively participate in advertising, live streaming, photo / video shoots, and drive end-to-end execution of marketing campaigns.

The Digital Marketing Director will be directly accountable for achieving online sales targets, driving revenue through digital channels, and building long-term customer loyalty.

Key Responsibilities

Revenue & Sales Growth

  • Take full ownership of digital sales performance, with responsibility for achieving monthly and annual revenue targets.
  • Drive conversion rate optimization (CRO) across websites, e-commerce platforms, and marketing funnels.
  • Plan and execute campaigns that directly generate sales uplift during product launches, festivals, and promotions.
  • Implement sales tracking dashboards to monitor performance in real time.
  • Work closely with retail operations and product teams to align promotions with sales objectives.

Digital Marketing & Strategy

  • Develop and execute a full-funnel digital marketing strategy covering SEO, SEM, social media, content, CRM, and e-commerce growth.
  • Plan and manage omni-channel campaigns (Facebook, Instagram, TikTok, Google Ads, YouTube, programmatic, email, SMS, WhatsApp marketing).
  • Build and manage a marketing calendar to align with product launches, seasonal campaigns, and retail events.
  • Set and track KPIs (traffic, engagement, conversion, ROI, CAC, LTV).
  • Content Creation & Brand Representation

  • Be the company representative / brand ambassador in advertising campaigns, live streams, photo / video shoots, and promotional events.
  • Host or co-host live streaming sessions on e-commerce platforms (Shopee, Lazada, TikTok Shop, etc.) and social media, in both Mandarin and English.
  • Participate in photo and video shoots for campaigns, including modeling or spokesperson duties.
  • Collaborate with creative agencies, photographers, videographers, and influencers to produce high-quality content.
  • E-Commerce & Performance Marketing

  • Oversee all e-commerce platforms (Shopee, Lazada, Amazon, Shopify, company website) to drive sales and optimize listings.
  • Manage performance marketing campaigns, ensuring positive ROI across paid channels.
  • Optimize product pages with strong visuals, keywords, and descriptions for maximum conversions.
  • Implement retargeting and remarketing strategies to maximize repeat purchases.
  • Social Media & Community Building

  • Build strong social media presence across TikTok, Instagram, Facebook, YouTube, LinkedIn, etc.
  • Engage directly with followers and customers via social media and live sessions.
  • Develop influencer / KOL partnerships and affiliate programs.
  • Drive user-generated content (UGC) and build a loyal brand community.
  • Analytics & Reporting

  • Monitor sales and marketing performance through tools like Google Analytics, Meta Business Suite, TikTok Ads Manager, Shopify Analytics.
  • Prepare detailed weekly / monthly sales reports with recommendations for improvements.
  • Conduct competitor and market analysis to stay ahead of retail / digital trends.
  • Team Building & Management

  • Build and lead the digital marketing team (performance marketers, content creators, designers, videographers).
  • Train and mentor junior team members to ensure high-quality delivery.
  • Manage external vendors, agencies, and freelancers effectively.
  • Other Responsibilities

  • Coordinate with product, sales, and retail operations teams for campaign alignment.
  • Stay updated with the latest digital trends, live-selling techniques, and retail innovations.
  • Be flexible to take on front-facing roles, including media interviews or public events.
  • Ensure brand consistency across all digital and offline channels.
  • Qualifications & Requirements

  • At least 10 years of digital marketing experience, with proven success in retail / e-commerce.
  • Strong experience in performance marketing, SEO / SEM, and social media growth.
  • Fluent in both Mandarin and English (spoken & written) to conduct live streams, content creation, and communication with stakeholders.
  • Comfortable being on camera (live streams, video ads, photo shoots) as the brand representative.
  • Excellent knowledge of digital tools : Google Ads, Meta Ads Manager, TikTok Ads, Shopify, Mailchimp, Canva, Photoshop, Premiere Pro, etc.
  • Entrepreneurial, hands-on, and able to execute from zero to scale.
  • Strong leadership and communication skills, with the ability to build and inspire a marketing team.
  • Willingness to work in a fast-paced, startup-like environment where flexibility and multitasking are key.
  • Working Hours : 6-day work week (including weekends).

  • Compulsory to work on weekends for live streams, campaigns, and retail events.
  • One rest day will be provided on a weekday (not fixed, based on company’s scheduling needs).
  • Standard hours : 10 : 00 AM – 7 : 00 PM (flexibility required for campaigns, live sessions, or events).
  • Employee Benefits :

  • All statutory leave, medical, CPF, and other benefits in accordance with MOM employment regulations.
  • Tell employers what skills you have

    Photo Shoots

    SEM

    Premiere

    Social Media

    Marketing Strategy

    Canva

    Festivals

    Strategy

    Employee Benefits

    Digital Marketing

    Team Building

    Facebook

    Google Analytics

    SEO

    LinkedIn

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    Digital Marketing • Islandwide, SG

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