Roles & Responsibilities
Key Responsibilities / Main Tasks
- Conduct regular training sessions, develop training plans for all sales staff, and provide training, evaluation, and coaching; maintain and archive all sales department training records.
- Participate in the selection, coaching, and training of sales staff to ensure new employees can begin work as quickly as possible.
- Develop and maintain training materials, ensuring all content is updated to the latest version.
- Ensure sales staff receive training on the manufacturer’s Standardized Process for Customer Reception (SPC) and customer experience, and supervise the proper execution of these processes.
- Attend new training courses and trainer development programs organized by the Training Academy and report progress to the Sales Manager.
- Collaborate with other departments (Marketing, Customer Service, Aftersales / Service) to support initiatives that enhance customer satisfaction and loyalty.
- Build strong external partnerships to achieve the training and certification objectives set by the manufacturer and the company group.
- Attend and complete relevant training tasks as required by the company and the manufacturer; perform other duties assigned by management.
Job Requirements
Education : Diploma or above.
Work Experience :
Solid professional knowledge of the automotive industry, with at least two years of proven sales experience and outstanding sales performance.
Skills :
Strong organizational and planning skills, excellent communication and presentation abilities, customer-oriented mindset, and team management skills; basic training delivery / facilitation skills required.
Other Requirements :
Alignment with company and brand values; confident, resilient under pressure, self-motivated, proactive, positive, and team-oriented with inspiring leadership qualities.
Tell employers what skills you have
Negotiation
Coaching
Management Skills
Leadership
Customer Experience
Interpersonal Skills
Selling
Marketing
Sales Process
Pressure
Teamoriented
Team Management
Automotive Industry
Customer Satisfaction
Customer Service
Business Development
Presentation Abilities