Engineer

Job

responsibilities : The

technician will assist you in providing the service under a service

contract or repair responsibility.

Coordinating with customers and subcontractors are all

tasks.

Review and verify the technician's

report.

Coordinate, prioritize, and resolve

issues that your team encounters.

Optimize

staff, standard time and equipment.

Escalate

important issues that affect your business.

Gather feedback and engage your customers to build and

maintain good relationships.

We respond to

customer feedback and investigate the root cause.

Negotiate and terminate the sale according to standard

terms.

We provide aftermarket support services

to meet our regular sales goals.

To identify

risks and comply with company standards, policies, and

procedures.

Prepare renewal and maintenance

kits for routine maintenance to maintain your contract.

Create a maintenance contract and outline the scope of

each maintenance activity.

Key account user,

implementation, configuration, troubleshooting, and troubleshooting

reports.

Examination, evaluation, preparation,

and submission of bid specifications.

Work

closely with your business unit to complete your quote

proposal.

Provide technical

support.

Carry out planned systems checks to

ensure systems proper operations.

Rectify all

problems detected during preventive maintenance attend to

"non-contract" request calls and breakdown calls as required and

furnish reports of the findings.

Generate

Service Report for customers and ensure that the report is sent to

the customer timely.

Responsible for attending

to system breakdown calls and carry out scheduled preventive

maintenance.

Coordinate and monitor work

progress with customer and relevant parties for information to

expedite installation and supervise sub-contractors' work at

site.

Provides basic support of installation,

maintenance, and repair of building systems and

equipment.

Perform standby duty for complaint

and breakdown

Coordinate with sales, customer,

other for successful completion of proposals and

implementation

Ensure safety procedures and

conduct during service or repairs

Responsible

for attending to system breakdown calls and carry out scheduled

preventive maintenance

Provide AUTOCAD drawing

as per requested.

Ad hoc engineering job will

add.

The company reserves the right to revise,

amend or extent the job responsibility if needed

arise.

Preferences :

Job Skills Class 3 / 3A, General Cleaning, Organizational

Skills

Job languages English, Chinese

(Mandarin), Bahasa Melayu