Food Outlet Manager

Job Description

1. Sales & Business Results

• Consult and is accountable for creating a positive work environment while working closely with the Direct Supervisor and Outlet Team to create and accomplish business, in terms of QSC, Sales, People and Profits objectives.
• Adhere to Han's standards and service levels to increase sales and minimize costs, including food, beverage, supplies, utility and labor costs.
• Utilise all informational resources available including P&L and Customer Feedbacks information and etc, to identify opportunities and threats and develop business plan to optimise organisation potential.
• Develop recruitment and training plan with supervisor to ensure stores are appropriately staffed with productive staff.
• Support and assist immediate superior towards achieving store and area results.
• Ensure service staffs perform suggestive selling at all times to increase sales, average check and meet promotion target.
• Ensure proper execution of market wide promotions.
• Monitor and analyse outlet's business results. Initiate and periodically develop business plan to improve stores' results with supervisor.
• Support, coach and coordinate implementation and execution of new products and business / training processes consistently within the store.
• Follow up and lead the team to meet outlet's Monthly Sales and New Product Promotion Targets.
• Collate customers' feedbacks and suggest ideas or recommend actions.
• Suggest Local Store Marketing activities for the outlet, monitor and evaluate the results and effectiveness.
• Engage in effective resource deployment to optimise resources for assigned outlets.
• Assist Area Manager to achieve business results and optimizing the resources which include people deployment, stocks, coaching or training, etc.

2. Safety & QSC

3. People Management

4. Administrative and others

Requirements