Customer Experience Manager average salary in Singapore, 2024

Create and maintain customer profiles, and identify the key qualification criteria for the customer service team. Manage the digitalization of customer service workflow and implementation of customer relationship management (CRM) software. Knowledge and experience in using customer relationship mana...

You will also be responsible for protecting a solid customer base, through contract renewals and improving customer onboarding experience and ensuring a delightful customer experience and will be a vital member who will support the commercial team in achieving the sales targets. Senior Manager, Cust...

Foster a customer-centric culture, where the full energy and activity of store team are focused on delivering highly satisfying customer experiences. Provides leadership that optimizes sales result with specific ownership for the customer experience on the sales floor. Leads brand initiatives to cre...

The Customer Experience Manager steers the strategic planning process to secure an excellent customer experience for all customers. Generally, the Customer Experience Manager coordinates, plans, and supervises a company's Inside Sales team, aiming to ensure the optimized interaction between the comp...

As a Customer Experience and Partnership Manager, you will be in the team responsible for managing EVe’s customers and various stakeholders. In this role, you will develop and refine EVe’s Customer Experience strategy and manage and uplift the customer experience for electric vehicle’s motorists. Co...

At least 10 years of experience in customer service, with a proven track record in leadership roles. Lead and oversee the daily operations of a dynamic customer service team, ensuring exceptional service delivery. Develop and maintain comprehensive customer profiles, identifying key criteria to enha...

We are looking for a Digital Customer Experience Manager. Highly experienced with analytics tools (Adobe Analytics, Google Analytics) and content publishing platforms preferred (Adobe Experience Manager). Previous experience in content creation in the area of customer experience is a plus. Propose a...

Minimum 5 years of experience in customer experience or service management, ideally within the automotive industry. Strategic Leadership: Design and implement innovative customer experience strategies that align with company’s core values, while setting new benchmarks for retail excellence. Team Lea...

We are seeking for a Customer Experience Manager to boost our CX initiatives, shaping the experience and overall satisfaction for our clients. Experience in customer experience related projects or service journey mapping or data analysis work would be an added advantage. Coordinate and consolidate r...

Role of the Assistant Manager, CX (for the specific assigned event) is to enhance and optimize the client's event experience within the Centre. The primary responsibility of the Assistant Manager, CX is to coordinate details, event management and execution of events based on the requirements of the ...

We take pride in delivering the best customer experience possible and we are seeking an experienced Customer Experience Manager to join us. In this role, you will lead and manage a team of customer service agents to ensure a world-class customer experience. You will excel in designing and optimizing...

We are looking for a Customer Experience Recover Strategy Program Manager to manage the Compensation strategy for each region to fulfill the business' needs, and drive continuous improvement together with cross functional teams. Our mission is to provide world-class service and experience for custom...

To consistently deliver brand values, enhance customer experience, build loyalty, and drive growth. Presently, they're searching for a Client Experience Manager to join their team. As a Client Experience Manager, your primary responsibilities encompass ensuring consistent delivery of brand values to...

Customer Escalations Manager Req ID FY|COS|#5 Location(s) Singapore, Singapore; Work arrangement(s) Hybrid (works from home and New Relic office throughout the week) Your opportunity We are looking for the right person to join our Global Technical Support team to work closely with teams and individu...

Customer Experience Insights Manager (CX Metrics Team, Group Customer Experience). As an experience insights manager, you will work on researching the customer and colleague experience to gain actionable insights that improve their experience. Build relationships and collaborate with experience desi...

Are you Customer obsessed and eager to propose opportunities and influence business decisions to improve the customer experience across our different Amazon businesses? Amazon is looking for an experienced, talented and highly motivated individual to join our Customer Experience and Business Trends ...

Mondays to Fridays, Office Hours.Walkable distance from Tanjong Pagar MRT.Provide assistance in implementation of frameworks/systemenablers .Able to work withstakeholders .Track timelines inproject development .Perform otherad-hoc tasks when required.Interested and suitable candidates, pleaseemail y...

So we need the sales manager to let the company can get the bid project from the customer, like MCST, House Owner, shop house operator. ...

Position: Operations Executive (From Supply Chain/ Logistics/ Shipping)- NO EXP REQ. Recognized Diploma / ITE preferably in Logistics / Supply Chain / Operations Management. ...

To comply with the working schedule of the warehouse operations. ...

As a Senior Customer Success Manager for Thailand DX Accounts you will drive a robust Customer Success charter across your accounts which includes:. Orchestrating the breadth of Adobe resources to delight the customer in their experience (Delivery/Consulting, Renewals, Adobe Experts, Customer Care, ...

In this role, you will collaborate with the clinical leads and planning teams to support the informatics requirements for ongoing operations and development of new services and capabilities, as well as to promote patient safety and increased productivity. Minimum 8 years of related work experience, ...

Assist in general administrative and student related duties. Assist in other office or admin duties assigned by the Authority. At least 1 years of working experience as a receptionist or doing admin in a secondary school environment. ...

Finance Operations Manager (Financial Industry). Support the integration of the new policy administration system (PAS) with the General Ledger, review UAT results, and address finance operations process gaps and control findings. Evaluate changes to finance operations processes due to PAS integrati...

Sales & Marketing Manager (Data Center). Track and analyze sales and marketing performance metrics, ensuring progress aligns with targets. Lead and nurture the sales and marketing team, facilitating growth and development within the team. At least 4 years of Sales & Marketing experience, pre...