Guest Services Executive (Fitness & Wellness Club) - D01 Cecil, Marina, People’s Park, Raffles Place, SG

Roles & Responsibilities

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here : to delight our guests, Team Members, and owners alike.

A Guest Services Executive with Conrad Hotels and Resorts builds relationships with Guests who visit the wellness facilities, including the Gymnasium, Swimming Pool & Spa, and offers proactive service and assistance to those individuals.

What will I be doing?

As a Guest Services Executive, you will be instrumental in providing exceptional service in our wellness facilities. Your role involves interactions with guests at the Fitness Center, Spa, and Swimming Pool & Pool Bar, ensuring their experiences meet the highest standards of our prestigious establishment. Specifically, you will be responsible for performing the following tasks to the highest standards :

The Swimming Pool & Pool Bar :

• Provide high-level service as part of the Pool Bar team, including serving ice water with amenities, and taking food and drink orders.
• Process food orders in coordination with In-Room Dining team.
• Prepare drink orders, including cocktails, smoothies, coffee, and tea.
• Issue pool towels and assist guests in selecting and settling into their preferred sun-loungers.
• Maintain the cleanliness and safety of the pool area, including deck chairs, cabanas, and umbrellas.
• Manage financial transactions at the Pool Bar.
• Coordinate with external vendors for pool cleaning and maintenance.
• Uphold the highest standards of cleanliness and safety at the pool.

The Spa :

The Fitness Center :

Overall Responsibilities :

What are we looking for?

A Guest Services Executive serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow :

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Tell employers what skills you have

Product Knowledge

Sales

Personal Training

Able To Multitask

Water

Leisure

Interpersonal Skills

Fitness

Financial Transactions

Administration

Spa

Swimming

Cocktails

Able To Work Independently

Hospitality