Your key duties and responsibilities
are : Food and
Beverage Preparation &
Service
Oversee and
optimize the preparation and serving of all food, toast, and
beverages, ensuring strict compliance with company SOPs, health and
safety standards
Lead by example in extending
exceptional customer service
Streamline and
manage order taking via POS systems, ensuring efficient and
accurate service delivery
Empower and train
staff to proactively recommend menu items and ongoing promotions,
enhancing the customer experience and driving sales
Effectively resolve customer complaints and provide
feedback to the management team for continuous operational
improvement
Operational
Management
Provide
active supervision and strategic oversight of daily operations,
including cashiering, order taking, opening / closing procedures, and
stock-taking
Liaise closely with internal
team for inventory stock levels and ensure timely placing of
orders
Ensure all required business licenses
and posters are displayed or renewed on time
Prepare comprehensive end-of-day reports, including sales
summaries and petty cash usage
Conduct routine
outlet inspections, monitor overall outlet performance &
compliance, acting as point of contact between HR and
staff
Support company culture by cultivating
positive and engaging internal relationships, fostering a vibrant
work environment, encouraging professional growth and contributing
to staff retention
Resolve operational issues
promptly, including handling all POS related concerns
Actively participate in meetings, bring up new ideas or
suggestions, and effectively implement workflow procedures based on
Management's direction to meet sales targets and contribute to
outlet profitability, including cost
control
Outlet
Maintenance & Hygiene
Oversee general housekeeping of the outlet, including the
washing of workstations, cups, and accessories
Coordinate minor maintenance needs of the outlet,
ensuring minimal disruption to operations and a well-maintained
environment
Uphold and enforce stringent
adherence to all health, safety, and sanitation guidelines to
maintain impeccable hygiene
standards
Execute all
duties related to the role with due diligence, ownership, and
integrity
What we
can provide for you
Attractive
Salary and Benefits package
Annual Leave, Sick
Leave
On-job training
provided
Vibrant working
environment
Executive • Singapore