F&B Executive

Your key duties and responsibilities

are :

Food and Beverage Preparation &

Service

Oversee and optimize

the preparation and serving of all food, toast, and beverages,

ensuring strict compliance with company SOPs, health and safety

standards

Lead by example in extending

exceptional customer service

Streamline and

manage order taking via POS systems, ensuring efficient and

accurate service delivery

Empower and train

staff to proactively recommend menu items and ongoing promotions,

enhancing the customer experience and driving sales

Effectively resolve customer complaints and provide

feedback to the management team for continuous operational

improvement

Operational

Management

Provide active

supervision and strategic oversight of daily operations, including

cashiering, order taking, opening / closing procedures, and

stock-taking

Liaise closely with internal team

for inventory stock levels and ensure timely placing of

orders

Ensure all required business licenses

and posters are displayed or renewed on time

Prepare comprehensive end-of-day reports, including sales

summaries and petty cash usage

Conduct routine

outlet inspections, monitor overall outlet performance &

compliance, acting as point of contact between HR and

staff

Support company culture by cultivating

positive and engaging internal relationships, fostering a vibrant

work environment, encouraging professional growth and contributing

to staff retention

Resolve operational issues

promptly, including handling all POS-related concerns

Actively participate in meetings, bring up new ideas or

suggestions, and effectively implement workflow procedures based on

Management's direction to meet sales targets and contribute to

outlet profitability, including cost control

Outlet Maintenance &

Hygiene

Oversee general

housekeeping of the outlet, including the washing of workstations,

cups, and accessories

Coordinate minor

maintenance needs of the outlet, ensuring minimal disruption to

operations and a well-maintained environment

Uphold and enforce stringent adherence to all health,

safety, and sanitation guidelines to maintain impeccable hygiene

standards

Execute all duties related to the role with

due diligence, ownership, and

integrity

What

we can provide for you

• Fast track career growth

Attractive

Salary and Benefits package

Annual Leave, Sick

Leave

On-job training

provided

Vibrant working

environment