Reservations Agent

Duties and

Responsibilities

Reporting directly to the Assistant Reservations Manager,

the Reservations Agent is directly responsible for handling

telephone enquiries, accepting reservations and the subsequent

input in the computer system.

Work closely

with all Front Office and Sales & Marketing colleagues, and in

particular, Sales & Marketing, providing lead advice and

constant "feedback" concerning both enquiries and firm

reservations.

Assists in maximizing the

hotel's occupancy potential, whilst protecting the hotel's business

mix.

Maintain a professional, yet friendly

business manner in all guest and client liaison, personally, in

correspondence and on the

telephone.

Requirements

• Secondary education

A positive and

keen to learn attitude

Passion to deliver

exceptional levels of guest services

Able to

multi-task and detail oriented

Good

interpersonal and communications skills

Able

to work shift, weekends and public holidays

Competent in MS Office

applications.

Interested applicants,

please email to Shirlene.teo@accor.com