Roles & Responsibilities
Job Description
Reporting to the Area Manager, your responsibilities include but are not limited to :
- Direct and manage the restaurant according to company SOPs and regulatory requirements
- Mentor and supervise service staff on food handling, service conduct, and compliance to standards
- Advise on operational needs and service consistency
- Manage the restaurant according to budget with responsibility in creating and executing plans to sustain profitability
- Monitor sales and provide monthly sales reports with recommendations for business reviews with management
- Handle customers’ complaints and operational issues
- Other work scope as required by business needs
Job Requirements
Diploma in F&B, Supply Chain, or related coursesExperience working in the F&B industry with at least 3 years in a supervisory rolePossess good knowledge of WSHA, HACCP & MUIS regulationsHands-on with good problem-solving skills relating to F&B operations and customer issuesAbility to foster positive working relationshipsBasic computer literacy, including MS Word and Excel6 days work weekTell employers what skills you have
Restaurants
Legislation
Inventory
Supply Chain
MS Word
Compliance
Business Services
Cashiering
Excel
Customer Satisfaction
HACCP
Regulatory Requirements
Customer Service
Customer Service Excellence
Computer Literacy
Hospitality