Roles & Responsibilities
Job Description
Responsible to meet, make introduction and ensure that all arrangement and requirements are gathered with the customer prior to event. Read and analyse Banquet Event Order in order to gather customer’ requirements, determine proper set up, buffet, audio visuals, time line and also give attention to any special customer needs.
STRATEGIC PLANNING
- Work closely with the team to establish clear, identifiable and achievable sales targets
- To work out the sales strategies and growth plans in line with the BOD’s revenue and profit targets set in business plan
- To develop and manage budgets required to meet sales goals
- To develop sales strategies and set realistic and achievable targets for all brands
- Identify key market segments and implement strategies for each market segment for revenue growth
- Establish new accounts for the Group
- Oversee day to day events / routine work requirement
- Market research and analysis on rates / packages
- Staff Performance Tracking, ROA Planning (Route of Advancement)
MARKETING
To effectively craft out the brand identity and brand values for individual brand amend steer it in the right directionTo work with the team to hit the P&L set by the BODTo decide on appropriate marketing strategies within budget to meet the sales goals set by the BODTo work with Marketing on all collaterals of marketing needs and packaging of the productsTo have effective sales measures should sales fall below target for the monthTo develop at least 3 campaigns for each brand per yearTo supervise a team of marketing managers to meet the marketing objectives within the marketing budget givenAny other jobs or duties assigned by the management from time to time.
Job Requirements
Diploma / Degree in Hotel Management, Food & Beverage or equivalentHave at least 2 years of Supervisory experience in Banquets, Catering Sales or Catering services with knowledge of Profit and Loss statements, food and wine pairing and menu compositionProficient in handling wedding events is preferredDemonstrated ability to interact with customers, employees and vendorsPossesses good problem solving and leadership skillsFluent in English and Mandarin (to be able to liaise with Mandarin speaking associates)Tell employers what skills you have
Market Research
Weddings
Strategic Planning
Budgets
Wine Pairing
Composition
Problem Solving
Spa
Marketing
Attentive
Packaging
Revenue Growth
Banquets
Hotel Management
Catering