Club Manager

Lead Daily Club

Operations

Oversee all aspects of daily

club functions - from opening to closing - ensuring the facility is

clean, organized, and running smoothly. Monitor court conditions

and club amenities, and coordinate with the appropriate teams to

resolve issues quickly and efficiently.

Team

Management

Supervise and support

front-of-house staff, coaches, and operational teams. Ensure clear

communication, effective task delegation, and alignment with club

service standards. Provide on-the-ground leadership and foster a

positive, team-first culture.

Guest Experience & Community

Building

Champion an outstanding guest

experience from the moment someone walks in. Build relationships

with members and guests, handle escalated issues with

professionalism, and nurture a welcoming club environment for

players of all levels.

Bookings

& Scheduling Oversight

Ensure efficient

and accurate court bookings through the club's scheduling system.

Work closely with the operations team to manage court availability,

class scheduling, and private bookings.

Drive Club Activities &

Events

Collaborate with the team to promote

tournaments, coaching programs, and social events. Organize and

manage corporate events and group bookings, ensuring smooth

execution and excellent guest experience.

Admin &

Reporting

Oversee administrative tasks

including inventory management, ordering supplies and staff

scheduling. Monitor performance metrics and support management in

planning and execution.