Roles & Responsibilities
Job Duties and Responsibilities
Household staff management :
- Supervising and coordinating the work of domestic staff such as maids, cleaners, gardeners, outside vendors, etc.
- Reviewing domestic maids’ daily schedules to ensure assigned tasks, timelines and any special instructions for the day are met. It is important to spend a few minutes at the start and end of each day to review the schedules with the domestic maids. This would provide an opportunity to clarify expectations and make adjustments for the following day.
- Providing clear and consistent guidance to domestic maids to ensure that work is on track, and to manage priorities and address any unexpected changes or challenges that may arise.
- Ensuring that every task is completed to a high standard and on time by constant monitoring, feedback and addressing any gaps or delays promptly.
Household Management :
Planning and overseeing daily household tasks, schedules, and routines to maintain organisation and efficiency to ensure a well-run household. Conduct daily briefing and de-briefing to household maids on daily and next day’s schedule, or any specific events / tasks.Managing household finances, including creating and maintaining budgets, paying bills, and tracking expenses.Overseeing the maintenance and upkeep of the household, including managing repairs, renovations, and maintenance schedules.Assisting with wardrobe organisation, clothing care, and wardrobe maintenance, including maintenance of proper clothing inventory, coordinating dry cleaning and alterations.Personalised Service :
Providing personalised and attentive service to the homeowner such as running errands and handling special requests.Assisting with organising and hosting events, parties, and gatherings at the residence or external venues, including coordinating guest lists, catering, and entertainment.Ensuring the strict confidentiality and privacy of the household and its occupantsEnsuring prompt response to their messages or calls, and to provide timely updates on assigned responsibilities.Job requirements
At least a diploma in Hotel Management or its equivalent.At least 5 years of experience in ‘5 star’ hotel management or its equivalent.Experience working at VIP’s residence has an advantage.Service excellence and attention to details like those of personal butlers is critical.Great communication and interpersonal skills.Strong team player, possesses leadership skills and able to multi-task.Ability to start immediately will be an advantage.Tell employers what skills you have
Piloting
Budgets
Able To Multitask
Wardrobe
Entertainment
Travel Arrangements
Interpersonal Skills
Inventory
Alterations
Wine Knowledge
Attentive
Team Player
Staff Management
Hotel Management
Catering