Job Description :
Operational Oversight :
Manage and ensure the smooth daily operations of
multiple F&B outlets in a designated area, ensuring compliance
with company SOPs, food safety, hygiene, and service
standards.
Financial Management :
Monitor outlet performance, analyze sales and
operational data, and manage budgets to meet sales targets and
improve profitability.
Quality
Control : Conduct regular audits and inspections to
ensure high standards of food quality, service, cleanliness, and
product presentation across all outlets.
Inventory & Procurement :
Manage inventory levels, coordinate with suppliers,
and ensure appropriate stock is maintained to minimize waste and
costs.
Liaison & Reporting :
Act as a liaison between headquarters and the
outlets, ensuring clear communication of directives and objectives,
and prepare regular performance reports for senior
management.
Staff Leadership
& Development : Recruit, train, motivate, and
conduct performance reviews for outlet managers and staff to foster
high standards of performance and customer service.
Sales &
Marketing : Implement and recommend promotional ideas
to increase sales and market share, and ensure effective marketing
efforts.
Customer
Relations : Address customer complaints
professionally, resolve issues, and implement strategies to enhance
customer satisfaction.
Area Manager • Singapore