Roles & Responsibilities
- Co-ordinate the order treatment with appropriate Solution Sales,
Account Managers ,Project Manager, Sales Operation, and Finance
department.
Responsible for generating orders and invoicesResponsible for processing Credit NoteAssist in administrative dutiesOther duties assigned by superiorMain interface with sales, finance and project management duringorder treatment process.
Follow up with Sales on PO to be receiveOrganize kick off meeting (Engagement Review) at purchase orderreception for projects with all solution actors : Project Manager, Sales
and Finance (Oracle Engagement reviews)
PO Booking in Oracle and tracking list & follow-up projects tillinvoicing
Support on Risk Order entry in systemSupport the credit management on customers' overdue treatmentwith Sales & Finance team
Support the financial controller on quarterly PO bookingconsolidation
Assist on monthly PO booking and billing data extraction and crosscheck with manual data
Assist on tracking for transaction fee order managementAssist on documents storage in local shared folder, arrangement forcourier service on invoicing documents
Collaboration with cross team / BU on order management processQUALIFICATIONS
Education & Experience
Minimum DiplomaAt least 2 years of relevant experience in backend customer service supportSkills
Bilingual in Mandarin and English (Need to liaise with Mandarinspeaking)
Sales administration and logistics (Letter of Credit, Payment Terms,Customs Rules…)
System Tools : IT Literate (Microsoft Pack Office, …), Oracle &Microsoft Dynamic knowledge is a plus
Tell employers what skills you have
Microsoft Office
Microsoft Excel
Oracle
Consolidation
Treatment
Credit Management
Invoicing
Administration
Data Entry
Project Management
Cashiering
Engagement Review
Microsoft Word
Customer Service
Shipping