Customer Service Officer - COVETTE PTE. LTD.

Roles & Responsibilities

Responsibilities

• Handle incoming calls and assist customers with appointment bookings.
• Maintain accurate records of customers’ treatment services, product purchases, and preferences.
• Provide after-sales support and promptly address customer inquiries.
• Assist in managing customer feedback and resolving complaints effectively.
• Build and nurture long-term relationships with both new and existing customers.
• Support the team with ad hoc duties as assigned.

Tell employers what skills you have

Microsoft Office

Microsoft Excel

Aftersales

Interpersonal Skills

Administration

Data Entry

Good Communication Skills

Communication Skills

Team Player

Microsoft Word

Customer Service

Customer Service Experience