Customer Service (up to $2600) (Senoko Rd) - D14 Geylang, Eunos, SG

Roles & Responsibilities

Position : Customer Service

Salary : up to $2600

Working Day : 5.5 Days (Alt Sat)

Working Hour : 8.30am-5.30pm | Alt Sat : 8.30am-12.30pm

Working Location : Senoko Rd

Job Responsibilities :

• Recognize and address clients' requirements by giving them accurate information and guidance.
• Represent the company in a professional manner, always keeping a cheerful and sympathetic attitude.
• Respond to consumer grievances, offer suitable remedies and substitutes within the allotted period, and follow up to guarantee resolution.
• Working together with both internal and external stakeholders, such as clients, vendors, the workshop, and others.
• Communicate with controllers and contractors regarding the cost and quality of services and repairs.
• Communicate with the workshop and contractors regarding vehicle maintenance and repairs and client feedback.
• To do rudimentary research into consumer complaints and address issues by formulating recommendations that adhere to regulations.
• Communicate with clients to update the service / repair schedule and car pickup.
• Create a quote and issue work orders in line with it.
• Send job orders to contractors and workshops.
• Bring up more urgent matters with supervisors.
• Completes ad hoc tasks as delegated by superiors.

Qualifications & Requirements :

To Apply :

Align Recruitment Pte Ltd (20C0253)

JJ Tan (Reg No. R23112681)

Tell employers what skills you have

Customer Service Skills

Customer Service Processes

CRM

sales & customer service

Customer Service Oriented

Customer Service Delivery

Customer Service Operations

office admin

Customer Service Management

Customer Service Desk

General admin duties

improve customer service

front line customer service

Vehicle Maintenance

Customer Service

Customer Service Excellence

Customer Services

customer service support

customer service solutions

Customer Service Experience