Dormitory Manager

About Us

At NESST Singapore Limited, we are committed to building a sustainable and efficient ecosystem that drives value, innovation, and impact across our operations. As a purpose-driven organization, we seek individuals who are passionate about operational excellence and stakeholder collaboration. If you’re looking to make a meaningful difference while advancing your career, we invite you to be part of our dynamic team.

Job Summary

The Dormitory Manager is the assistant to Operations Manager to manage contractors, security operations, cleaning workforce and other necessary daily operational needs and planning within the dormitory to ensure a safe and secure environment for migrant workers (MWs), staff, and property. This role involves the development and the enforcement of operational protocols, SOPs and systems, conducting risk assessments, coordinating emergency responses, and collaborating with external authorities. The incumbent will assist the Operation Manager to oversee operational matters, develop education and contingency training programs, and ensures all infrastructure and procedures comply with relevant regulations.

Key Responsibilities

• Collaborate with operations and IT teams to evaluate and integrate new security technologies (e.g., AI surveillance, digital ID access, automated incident tracking).
• Assist Operations Manager to supervise third-party contractors for security system maintenance and ensure service levels are met.
• Participate in cross-dorm benchmarking initiatives and contribute to inter-operator drills or best practice forums.
• Ensure all sensitive data (e.g., surveillance footage and biometric records) are managed with confidentiality and data security protocols.
• Support audit readiness by preparing documentation and maintaining compliance with MOM, FEDA, and other regulatory requirements.
• Promote sustainable and efficient operations and security practices, such as smart lighting or optimized system usage.Collaborate with operations and IT teams to evaluate and integrate new security technologies (e.g., AI surveillance, digital ID access, automated incident tracking).

Key Security Operations Roles and Responsibilities

1. Security Operations

2. Surveillance and Monitoring

3. Incident Management

4. Beer Garden and Event Security

5. MW and Staff Relations

6. Coordination with Authorities

7. Policy Development and Compliance

8. Reporting and Documentation

Qualifications

Key Skills

Work Environment

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