Desktop Support Engineer

Roles & Responsibilities

Responsibilities

• Provide excellent customer service.
• Provide IT technical onsite support for end user services problem
• Support on desktops, notebooks, printers, scanners hardware components.
• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications
• Provide support for queries, escalation, problem determination and resolution
• Take on and resolve complex calls or tasks
• Responsible for learning and working independently.
• Responsible for providing excellent support and timely service.
• Any other ad-hoc duties as assigned by supervisor

Requirements

Interested applicants, please email your resume to Andre Chua Jing Ming

Email : andrechua@recruitexpress.com.sg

CEI Reg No : R1989053

EA Licence No : 99C4599

Recruit Express Pte Ltd

Tell employers what skills you have

Outlook

Mac

Troubleshooting

Microsoft Office

Windows 10

Hardware

Laptops

Active Directory

Windows 7

Computer Hardware

Operating Systems

Windows

Microsoft Windows

ITIL

Customer Service

Technical Support